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TeleHear: Treating Patients Beyond the Office

View Course Details Please note: exam questions are subject to change.

1.  How can a TeleHear appointment be initiated?
  1. By the patient calling the professional on the phone
  2. By the provider, through Pro Fit software or TeleHear portal
  3. By the hearing aid user via My Starkey app
  4. Both B & C
2.  Which new TeleHear feature enhances the counseling experience with the patient?
  1. The ability to send instructions to the patient via the My Starkey app
  2. The patient's abiliy to flip the camera on their smartphone
  3. The providers ability to flip the computer camera
  4. The ability to add loved ones to the appointment
3.  What is the time limit for a TeleHear appointment?
  1. 5 minutes
  2. 10 minutes
  3. 30 minutes
  4. There is not a time limit
4.  What are the system requirements for a patient?
  1. A desktop computer and additional monitor
  2. 2.4GHz Genesis AI hearing aids, My Starkey app, compatible cell phone/tablet and internet connection
  3. Any Starkey hearing aids
  4. Any set of digital hearing devices
5.  Which TeleHear feature provides guidance on targeted adjustments?
  1. Troubleshooting tool
  2. Feedback Canceller
  3. Verify Comfort
  4. Fine Tuning

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