Exam Preview for 40861: Making Phone Calls Accessible: A Guide to I

Making Phone Calls Accessible: A Guide to InnoCaption for Audiologists

Please note: exam questions are subject to change.

1. Which of the following best describes how InnoCaption provides real-time captions during phone calls? It records phone calls and captions them afterward It uses live stenographers or automated speech recognition during the call It sends voicemails to a third-party captioning service It requires an in-person interpreter for each call
2. What unique feature allows InnoCaption users to adapt their captioning experience in real time? Adjustable audio volume controls Captioning for group video calls The ability to switch between ASR and live stenographers mid-call Real-time emoji translation
3. Who is eligible to use InnoCaption’s services? Anyone in the U.S. who prefers to read rather than hear Anyone with a mobile phone plan Individuals in the U.S. who are deaf, hard of hearing, or have difficulty hearing phone calls Healthcare providers who want to test the app for patients
4. Which step is required during the InnoCaption registration process? Submitting an audiogram signed by a licensed audiologist Self-certifying under penalty of perjury that the user has hearing loss Paying a one-time activation fee Completing a video interview with support staff
5. How can audiologists incorporate InnoCaption into patient care? Recommend it only after all other amplification options fail Introduce it as a supplemental communication tool for eligible patients with phone-related hearing challenges Only suggest it for patients with severe-to-profound loss Use it as a replacement for assistive listening devices