Exam Preview for 41224: Tailoring Your Counseling Approach to Your

Tailoring Your Counseling Approach to Your Patient's Personality

Please note: exam questions are subject to change.

1. Which personality type cares about the experience and has very high energy? Driver Analytical Expressive Amiable
2. When counseling a patient, which of the following actions should you take? Actively listen Demonstrate value Build relationships and stay in touch All of the above
3. Which personality type likes you to focus on how you can solve their problem (likes you to "get to the point")? Driver Analytical Expressive Amiable
4. Which personality types prefers that a provider addresses all their concerns/questions? Driver Analytical Expressive Amiable
5. Which personality type prefers that you highlight the features and how the hearing aid can help them? Driver Analytical Expressive Amiable