Exam Preview for 41610: When the Dentist Becomes the Patient: Heari

When the Dentist Becomes the Patient: Hearing Protection, Leadership, and Lessons for Private Practice HCPs

Please note: exam questions are subject to change.

1. What is one strategy dentists follow to ‘get things right’? Patient education Selling the most expensive services first Low communication Cost is a surprise
2. What was the solution for noise protection in this case? Taking on less patients Performing less services Using cotton ball in the ear SoundGear Phantoms and custom silicone molds
3. What is a strategy for practice success? Get as many patients as possible Creating trust quickly with skeptical patients Sell the most expensive technology Open a new practice
4. Which of the following is not a practical takeaway from the lecture? How to audit your safety protocols How to implement a prevention-first strategy How to integrate financing early How to acquire more practices
5. What is one valuable tool healthcare providers need to know? How leadership choices improve patient experience and revenue How to purchase multiple practices How to build their own web page How to hire effective front desk staff