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Unlocking More Time for Patients

View Course Details Please note: exam questions are subject to change.


1.  The Phonak portfolio meets patient needs for all EXCEPT which of the following?
  1. Performance
  2. Connectivity
  3. Alphabetical names
  4. Peace of mind
2.  Which of the following is true of EasyGuard domes?
  1. They use a sealed sound-transmitting membrane
  2. They have the potential to reduce service appointments by 38%
  3. They are easy to clean by patients and providers
  4. All of the above
3.  What percent of service cases can be prevented by patients with a simple wax filter replacement?
  1. 5%
  2. 25%
  3. 33%
  4. 100%
4.  Having a way to diagnose and troubleshoot aids in clinic results in which of the following?
  1. Reduces services time & cost
  2. Streamlines workflow
  3. Positions your clinic as an innovative leader in hearing care
  4. All of the above
5.  What is one example of a tailored training designed to help you grow your business?
  1. How to win friends and influence people
  2. Choosing brand colors that appeal
  3. Newsletter or not, you decide
  4. Technology Specialist training program