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MED-EL SYNCHRONY- December 2019

New Survey Indicates Growing Openness About Hearing Loss, Particularly Among Family Members


Older couple using tablet for a video callCampaign urges grandchildren and grandparents to connect on September 10, Grandparent’s Day.

August 30, 2017 – (DURHAM, NC) – In honor of National Grandparent’s Day on September 10, hearing implant manufacturer MED-EL USA released new survey results that indicate a growing acceptance of conversations surrounding hearing loss. The survey also found that family members and major life events would play a key role in motivating people with hearing loss or difficulty hearing to have their hearing checked.

The new survey found that nearly half of Americans - 46% - know someone with hearing loss or difficulty hearing, and 64% have had a conversation with that person about it. Further, 83% of adults said that they would feel comfortable talking with someone they knew if they thought they may be experiencing hearing loss or difficulty hearing, signaling a potential shift in overcoming stigma that has traditionally surrounded hearing loss.[i]

Compared to one in five adults (22%) who said that they would be offended if someone they knew approached them because they thought they were experiencing hearing loss or difficulty hearing, the vast majority – 78% - disagreed with this statement.

Family members would play a large role in helping to motivate people with hearing loss or difficulty hearing to seek evaluation, particularly among older adults: 79% of adults 65 and over said that if a family member or loved one approached them about having their hearing checked because they were experiencing hearing loss or difficulty hearing it would motivate them to do so.

Infographic about hearing loss

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“The reality is, while some people might have a hard time admitting that they have a hard time hearing, most people around them notice that communication is growing more difficult,” said Barbara Weinstein, PhD, Professor and Founding Executive Officer of the Doctor of Audiology Program at the City University of New York Graduate Center. “The first conversations surrounding hearing loss are usually with family members, particularly in the case of older adults. It’s important to keep those lines of communication open.”

Additionally, 66% of Americans said that a major life event (e.g., marriage, birth of a child/grandchild, health scare) would motivate them to get their hearing checked if they were experiencing hearing loss or difficulty hearing.

This was the case for Sherri Ely, who participated in clinical trials for MED-EL’s SYNCHRONY EAS Hearing Implant System. “Learning that I was going to be a grandmother was a turning point for me in my hearing loss journey. My hearing loss had cost me my career and relationships. The thought of not hearing my grandchild motivated me to seek out a solution for my hearing loss,” said Ely.

In addition to changing attitudes, hearing implant technology has evolved, especially for older adults who experience severe hearing loss. Earlier this year, MED-EL USA launched EAS, which combines acoustic hearing with electrical stimulation of a cochlear implant. Older adults represent one of the fastest growing segments of the population who are candidates for cochlear implant surgery when hearing loss progresses beyond the point of help from a hearing aid.[ii]

Ely sought out the EAS clinical trial and was one of the first people in the U.S. to receive one.  “Six months after my implant, my first grandchild was born. Hearing her voice for the first time was amazing. Being able to talk with her and build this relationship has been a truly joyful experience,” she added.

This survey was conducted online within the United States by Harris Poll on behalf of MED-EL USA from June 28-30, 2017 among 2,264 U.S. adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact

About MED-EL

Austria-based MED-EL Medical Electronics is a leading provider of hearing implant systems with 29 subsidiaries worldwide. The family-owned business is one of the pioneers in the industry. The two Austrian scientists Ingeborg and Erwin Hochmair developed the world’s first microelectronic-multichannel cochlear implant, now considered the modern cochlear implant, which was implanted in 1977. The cochlear implant was and remains the first replacement of a human sense, the sense of hearing. In 1990 the Hochmairs laid the foundation for the successful growth of the company when they hired their first employees. To date, the company has grown to more than 1,700 employees around the world.

MED-EL offers the widest range of implantable solutions worldwide to treat various degrees of hearing loss, including cochlear and middle ear implant systems, and the EAS (combined Electric Acoustic Stimulation) hearing implant system. In July 2016, MED-EL acquired the technology for a novel non-surgical bone conduction system from the Swedish medical device company Otorix, further expanding the number of people who can benefit from innovative hearing technology and reinforcing MED-EL’s mission to overcome hearing loss as a barrier to communication. People in over 100 countries enjoy the gift of hearing with the help of a product from MED-EL. or the MED-EL Partner Page on AudiologyOnline.

[i] The Gerontologist, Volume 50, Issue 1, 1 February 2010, Pages 66–75,

[ii] Lin FR, Chien WW, Li L, Niparko JK, Francis HW. Cochlear Implantation in Older Adults. Medicine. 2012;91(5):229-241. doi:10.1097/MD.0b013e31826b145a.