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Can Captioned Telephones Help My Patients Who Use Cochlear Implants and Hearing Aids?

Jeffrey Bradford

December 11, 2017

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Question

Many of my patients report difficulty hearing on the telephone, even with state-of-the-art hearing aids and cochlear implants.  Can captioned telephones help?

Answer

Absolutely! CaptionCall is a state-of-the-art, no-cost solution designed to help people with hearing loss use the phone with confidence.  The CaptionCall phone displays smooth-scrolling captions of what callers say on a large, easy to read screen, while at the same time providing powerful amplification and outstanding audio quality.

CaptionCall provides the phone at no cost to eligible patients (those with mild, moderate or severe hearing loss who obtain a completed certification form from a hearing care professional).  It is part of a federal program for people with hearing loss that provides free captioning service.  In addition, CaptionCall provides free delivery, free installation, free in-home training and free on-going support.  By sharing CaptionCall with your eligible patients, you not only help them with one of the most important listening situations – the telephone – but you help your business as well.  CaptionCall can help build patient loyalty and provides you with an opportunity to re-engage with the current and potential patients in your database.

Sign up now to start sharing CaptionCall with your eligible patients by visiting www.captioncallprovider.com


jeffrey bradford

Jeffrey Bradford

Jeffrey Bradford is Senior Director of Marketing for CaptionCall.


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