CaptionCall IP CTS home phone and mobile phone application service and technology is available to all persons with hearing loss and who have difficulty communicating on the telephone. This course will help the Hearing Healthcare Professional describe the functionality and new features of the CaptionCall Phone, the CaptionCall Mobile App and the requirements for CaptionCall Services.
Upcoming Live Webinars
CEUs/Hours Offered: ACAud inc HAASA/1.0; BAA/1.0; CAA/1.0; Calif. SLPAB/1.0; IACET/0.1; IHS/1.0; Kansas, LTS-S0035/1.0; NZAS/1.0; SAC/1.0; TX TDLR, #142/1.0 Manufacturer
Under Review: AAA/0.1 Introductory; Calif. HADB/1.0 Hearing Aid Related - Pending approval for non-audiologist hearing aid dispensers in California
Learning Outcomes
- After this course, participants will be able to explain how CaptionCall IP CTS home phone and mobile application functions for the hard-of-hearing.
- After this course, participants will be able to list the requirements, eligibility, and modes for referring patients to CaptionCall services.
- After this course, participants will be able to describe the beginnings of IP CTS by the ADA and the regulation of it by the FCC.
Agenda
| 0-5 Minutes | History of Captioning |
| 5-15 Minutes | Development and Regulation of IPCTS |
| 15-35 Minutes | Introduction of CaptionCall |
| 35-45 Minutes | CaptionCall Service, Home Phone & CaptionCall Mobile App |
| 45-55 Minutes | CaptionCall Eligibility Requirements and Referral Process |
| 55-60 Minutes | QA and Summary |
Presented By
Lauren Fettig
Lauren Fettig brings over 15 years of hearing health experience to her role as Director of National Accounts at CaptionCall. Previously, she spent six years at Starkey Hearing Technologies working in government sales and practice development, giving her deep insight into the clinical side of hearing care.
Lauren now builds strategic partnerships and leads the CaptionCall’s Veteran channel, helping providers treat the "holistic hearing journey" through IPCTS.
Her passion is personal: watching her cousin’s life transform after receiving hearing aids—hearing a car seatbelt ding for the first time—cemented her dedication to helping anyone experiencing hearing loss overcome isolation.
Outside of work, Lauren loves traveling, playing in any of Minnesota's 10,000 lakes, and spending time with her family and dog, a black lab named Frankie.
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Financial: Lauren Fettig is an employee of CaptionCall. Non-financial: Lauren Fettig has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by CaptionCall in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on CaptionCall products and services and will not include info on other products or services.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
NOTE: Full attendance for all courses is mandatory. For self-study courses, this includes reading the full text, listening to the full audio recording, or watching the complete video, as appropriate for the format of the course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
AudiologyOnline is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email accessibility@continued.com. We will review your request and respond in a timely manner.
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Australian College of Audiology incorporating HAASA
AudiologyOnline courses are approved for Continuing Professional Development points by the Australian College of Audiology incorporating HAASA. ACAud inc. HAASA Endorsement Number 2025127. This course is offered for 1.00 CPD points.
British Academy of Audiology
This course has been accredited with 1.00 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.10 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1.00 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.00 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.
Texas Department of Licensing and Regulation
AudiologyOnline is a registered provider for the Texas Department of Licensing and Regulation Hearing Instrument Fitters and Dispensers Program (registration #142). This activity is offered for 1.00 contact hour(s). License holders may not receive more than 10 hours of continuing education credit per license term from online courses offered by registered continuing education providers. Virtual courses are not considered to be online courses. License holders may not receive more than 10 hours of continuing education credit per license term from in-person, online, or virtual courses offered by registered manufacturer continuing education providers.