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Applying Person-Centered Care (PCC) in the Appointment

Course: #35883Level: Introductory 1 Hour 55 Reviews

What does it mean to adopt a holistic approach to hearing care? And how do we communicate with our patients in a person-centered manner? In this course, we will introduce the Four Habits model and describe the key communication tasks in applying person-centered care in hearing care appointments.

Learning Outcomes

  • checkmarkAfter this course learners will be able to explain the concept of person-centered care and define the key components of person-centered communication in hearing care and rehabilitation.
  • checkmarkAfter this course learners will be able to discuss the Calgary-Cambridge Guides and The Four Habits to facilitate a person-centered interaction.
  • checkmarkAfter this course learners will be able to identify key communication skills that are fundamental in any hearing care or rehabilitation scenario.

Agenda

0-5 Minutes Introduction
5-15 Minutes Defining and the benefits of person-centeredcare
15-30 Minutes The Calgary-Cambridge framework
30-20 Minutes The Four Habits
20-30 Minutes Ida Telecare
30-40 Minutes Building a Therapeutic Relationship
40-55 Minutes The end stages of the appointment
55-60 Minutes Summary

Reviews

55 Reviews
Sponsor Disclosure: This course is presented by the Ida Institute in partnership with Oticon and Audiology Online.

Content Disclosure: This courses is not product related but does discuss Ida Telecare tools.

Course participation information

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NOTE: Full attendance for all courses is mandatory. Please view the entire course.

Passing an online exam and completing a course evaluation will be required to earn continuing education credit.

Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.

On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.

To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.

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American Academy of Audiology

American Academy of Audiology

AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.1 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.


Australian College of Audiology

Australian College of Audiology

AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 1 CEP.


British Academy of Audiology

British Academy of Audiology

This course has been accredited with 1 CPD point/s by the British Academy of Audiology.


Canadian Academy of Audiology

Canadian Academy of Audiology

The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.


California Speech-Language Pathology & Audiology Board

AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 1 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml


California Hearing Aid Dispensers Bureau


International Association for Continuing Education and Training

International Association for Continuing Education and Training

continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.


International Hearing Society

International Hearing Society

This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.


Kansas Department for Aging and Disability Services

Kansas Department of Health and Environment: Approved for 1 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.


New Zealand Audiological Society

New Zealand Audiological Society

This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.


Speech-Language & Audiology Canada

Speech-Language & Audiology Canada

Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.


Texas Department of Licensing and Regulation

This course is approved by the Texas Department of Licensing and Regulation for 1 contact hour(s) for Hearing Instrument Fitters and Providers. No more than 10 contact hours per renewal period may be earned from an approved online continuing education course offered by an approved continuing education sponsor, although "Live Event - Classroom" hours are not subject to this limitation. No more than 5 contact hours per renewal period may be earned from an approved continuing education course offered by an approved manufacturer continuing education sponsor.


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