This is an overview of why, who, and what are CaptionCall services and technology. We will discuss who is eligible for our service and the service options available. There will also be a discussion about how you as the professional can provide Caption Telephone Service to help your eligible patients with hearing loss.
This course is part of the 2021 Industry Innovations Summit on AudiologyOnline.
Course created on March 12, 2021
- Participants will be able to identify eligibility requirements from the FCC to receive a captioning phone.
- Participants will be able to describe the functionality and new features of the CaptionCall Phone, CaptionCall Mobile and CaptionCall Service.
- Participants will be able to discuss how to submit a professional certification form.
|5-10 Minutes||The role of the FCC|
|10-15 Minutes||Role of the Hearing Care professional with captioning services|
|15-20 Minutes||Functions of the CaptionCall technology|
|20-25 Minutes||How to submit a certification form|
|25-30 Minutes||QA and Summary|
Steve earned his MS in Audiology from Syracuse Univeristy and has been an Audiologist for 30 years and has served in a variety of leadership roles. Most recently, he was Vice President of Sales and Account Management and Director of Audiology for United Healthcare Hearing. Previously, he was Director of Government Services and Business Development for Phonak, Starkey, and Sivantos as well as clinical audiologist and manager for a wide demographic of medical and private practice clinics in Los Angeles and Chicago.
Under his leadership, these companies and channels enjoyed market-share rise and team growth. Steve was instrumental in launching the state’s first Universal Newborn Hearing Screening Program in Illinois. Steve is a member of the American Academy of Audiology and the American Speech-Language-Hearing Association. He stays highly involved in the industry through continuing education seminars, conferences and several social networks and professional blogs.
Sponsor Disclosure: This Course is presented by CaptionCall in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on CaptionCall products and services and will not include info on other products or services.
Course participation information
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