AudiologyOnline Phone: 800-753-2160


Exam Preview

CaptionCall: Service & Technology Phone Demonstration

View Course Details Please note: exam questions are subject to change.


1.  How many people over the age of 75 have hearing loss?
  1. Less than 25%
  2. Less than 10%
  3. Nearly 100%
  4. Nearly 50%
2.  What is the CaptionCall process?
  1. Automatic connection, voice-recognition technology with manual corrections, strict privacy regulations
  2. Manual connection, voice recognition technology, no privacy regulations
  3. Automatic connection, agent manually types conversations, no privacy regulations
  4. Manual connection, agent manually types conversation, strict privacy regulations
3.  How many people perceive benefit from their hearing aids on the phone?
  1. 10%
  2. 55%
  3. 35%
  4. 25%
4.  Who is eligible to receive captioning telephone services?
  1. An individual with a hearing loss that needs it to effective communication on the phone.
  2. An individual with no hearing.
  3. An individual with normal hearing.
  4. Non of the above
5.  What languages are available on the CaptionCall phone?
  1. English only
  2. English, Spanish and Danish
  3. English and Spanish
  4. All languages are available

Our site uses cookies to improve your experience. By using our site, you agree to our Privacy Policy.