With expanding indications for implantable hearing solutions, it is important for patients to have timely access to potential treatment solutions. As a result of recent indication changes, The University of Miami Hearing Implant Program implemented new protocols for one group of patients in order to improve the overall experience. As a result, not only did the individual patient experience improve, they documented additional unpredicted benefits that benefitted their entire program. This webinar reviews that study and the observed outcomes.
- After this course, participants will be able to identify 1-2 key metrics to examine to determine if improved patient experiences could be achieved.
- After this course, participants will be able to identify at least 1 new way to improve clinic efficiency.
- After this course, participants will be able to identify at least 1 method that they can implement to support clinic growth.
|5-20 Minutes||Identifying target for improvement|
|20-35 Minutes||Implementation of new clinic protocol|
|55-60 Minutes||Q & A|
Mary Beth O'Sullivan
Sr. Manager Clinical Marketing Strategy
Mary Beth O’Sullivan is an audiologist and Sr. Manager Clinical Marketing Strategy at Cochlear. She has worked in multiple clinical settings including large academic hospitals and small private practice, bringing 20 years of passion and experience to her current role. Mary Beth earned her master’s degree in audiology at Northeastern University in Boston, MA.
Associate Professor and Director of the Hearing Implant Program at the University of Miami Ear Institute
Meredith Holcomb, AuD, CCC-A is an Associate Professor and Director of the Hearing Implant Program at the University of Miami Ear Institute. She received her Doctorate of Audiology from the University of North Carolina at Chapel Hill. She is the immediate past chair of the American Cochlear Implant Alliance Board of Directors. She serves as a consultant for Advanced Bionics, Cochlear, Med El and Hemideina. Dr. Holcomb is a faculty member for the Institute for Cochlear Implant Training Advanced Audiology Course and serves on the Joint Committee for Infant Hearing. She currently has research grants with Cochlear and Med EL.
AuD CCC-A, FAAA
Assistant Professor in the Department of Otolaryngology, the University of Miami
Molly Smeal, AuD, CCC/A, FAAA is a clinical audiologist and researcher in the Division of Audiology at the University of Miami. She is an Assistant Professor in the Department of Otolaryngology. Dr. Smeal practices as a clinical audiologist specializing in cochlear implants, auditory implants, and single-sided deafness. She also works in a genetic hearing loss research lab, specifically supporting studies in the area of implantable device outcomes relative to genetic hearing loss. Dr. Smeal has led and participated in several subcommittees focused on clinical quality control. She was the first post-doctoral clinical auditory implant fellow at the University of Miami Ear Institute. Dr. Smeal is involved in several national audiology organizations and is an active participant on associated committees.
Financial: Meredith Holcomb is a faculty member at the University of Miami, a consultant for Med El, Advanced Bionics, Cochlear, and Hemideina, and a faculty member for the Institute for Cochlear Implant Training. Non-financial: Meredith Holcomb is a committee member on the Joint Committee for Infant Hearing.
Financial: Molly Smeal is a faculty member at the University of Miami and consultant for Cochlear. Non-financial: Molly Smeal has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by Cochlear Americas in partnership with AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Speech-Language-Hearing Assn.
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