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Signia Expert Series: eAudiology - Patient Engagement

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1.  Tele-audiology offers the following options to improve the delivery of hearing healthcare Remote assessment of hearing Remote trouble-shooting and programming Home-based auditory rehabilitation All of the above

2.  What are the potential tele-health applications in audiology? Remote screening/assessment of hearing Remote fitting/adjustment/troubleshooting of hearing aids and cochlear implants Post-fitting home-care follow-up All of the above

3.  Which of the following is not a barrier to Tele-Health? Licensure Equipment Costs Security - Privacy Audiogram Configuration

4.  Tele-audiology can assist with which aspects of the patient journey for hearing aids Provide orientation during the self-awareness period Provide education and training during the assessment and fitting process Provide guidance during the initial post-fitting period - critical to success All of the above

5.  The professional associations (AAA, ASHA) Tele-Audiology practice guidelines include all of the following EXCEPT Must be equivalent to the quality of services provided in face-to-face settings Must be provided by, or supervised by, a qualified audiologist Clinician must have the necessary knowledge and skills to competently deliver service via tele-communication technology Must always secure payment before services are delivered

6.  The tele-care application has the following characteristics: Technology is fully HIPAA compliant and all data is encrypted Access to customer data is protected by individual passwords for each audiologist or employee Signia/Sivantos cannot and is not allowed to access data All of the above

7.  A significant indicator for success of a hearing aid fitting using remote fitting applications is: patient average satisfaction in week 1 of the trial 1 of at least a 3.5 patient completed any hearing activities in the app in week 2 patient average satisfaction in week 1 of the trial 1 of at least a 2.5 patient completed any hearing activities in the app in week 6

8.  All of the following are benefits for the Hearing professional except: Efficient and effective way of offering best practices Improved patient payment for services Time management improved for the professional and for the patient Conducted in either real-time or via "drop box" for convenience

9.  From the 150,000 interactions between Hearing health professional and patient via Tele-care the most used application was: Remote fittings Chat sessions Online hearing assessment Vestibular assessment

10.  Tele-health provide the hearing professional the ability to assign the patient auditory training tasks that promotes adjustment to the new hearing aids Enable the patient to contact the hearing care professionals during the trial period for guidance Monitor performance on training exercises to determine if haring aid adjustments might be needed All of the above