AudiologyOnline Phone: 800-753-2160


Exam Preview

Bridging the Cultural Gaps: Addressing Socioeconomic Diversity in Patient Care, in partnership with the American Academy of Audiology

View Course Details Please note: exam questions are subject to change.


1.  Which of the following is NOT a source of unconscious bias?
  1. Genetics
  2. Education
  3. Upbringing
  4. Personal experience
2.  Which of the following is a typical characteristic of someone who comes from a culture of poverty?
  1. They will look at the spending of money similar to other socio-economic groups.
  2. They will share what they have with others in their family or community.
  3. They will have easy access to transportation.
  4. They will put money into a retirement fund.
3.  When thinking of building relationships, we typically:
  1. React to what we SEE.
  2. React to what we HEAR.
  3. React to what we FEEL.
  4. React to what we KNOW.
4.  Which is one way NOT to change the structure of your office to provide equity treatment?
  1. Provide a ½ day for walk in appointments
  2. Offer telehealth opportunities
  3. Reduce practice hours
  4. Create a partnership with a transportation company
5.  Which of the following is NOT true with respect to working with patients?
  1. We should treat all of our patients with the same equality.
  2. Some patient needs may require us to make exceptions to our policies.
  3. We should take what our patients say to us at face value.
  4. We should be aware of our own unconscious biases.

Our site uses cookies to improve your experience. By using our site, you agree to our Privacy Policy.