In hearing healthcare, cultural competence is essential for building meaningful relationships with patients from diverse backgrounds. This presentation focuses on the impact of the culture of poverty on patient interactions, exploring how socioeconomic factors shape communication, trust, and decision-making in clinical settings.

Upcoming Live Webinars
CEUs/Hours Offered: AAA/0.1 Introductory; ACAud inc HAASA/1.0; ASHA/0.1 Introductory, Related; BAA/1.0; CAA/1.0; Calif. HADB/1.0 Hearing Aid Related; Calif. SLPAB/1.0; IACET/0.1; IHS/1.0; Kansas, LTS-S0035/1.0; NZAS/1.0; SAC/1.0; TX TDLR, #142/1.0 Non-manufacturer
Learning Outcomes
- After this course, participants will be able to list ways in which not practicing cultural sensitivity might interfere with patient relationships.
- After this course, participants will be able to describe their own unconscious bias when working with patients.
- After this course, participants will be able to identify key differences between the culture of poverty and the culture of middle and upper classes in the US, and list the effects this has on patients who live in a lower socioeconomic sector.
Agenda
| 0-5 Minutes | Introduction |
| 5-25 Minutes | Unconscious bias |
| 25-45 Minutes | Differences in cultures |
| 45-55 Minutes | Checking our beliefs |
| 55-60 Minutes | Summary and Q&A |
Presented By

Laurel Gregory
MA FAAA
Laurel Gregory holds a Master’s degree in audiology and has been working in the field of audiology for over 35 years. Her past work experience includes working in private practice, as a research audiologist, Manager of Clinical Research and Director of Product Management in the hearing industry, as well as Chief Engagement Officer of Skafold, LLC. Currently, Laurel is the Director of Education and Research for Entheos Audiology Cooperative, where she provides workshops, manages courses and conferences, and tracks and reports data for humanitarian initiatives.
More

Judy Huch
AuD
Dr. Judy Huch has been a practice owner Oro Valley Audiology since 1998. Another milestone was reached creating Grace Hearing Center, which provides a model of excellent hearing healthcare to the underserved and underinsured for the State of Arizona. A third corporation was established in 2022 to include a holistic approach to tinnitus management and Auditory Processing Disorders. Dr. Huch also participates in Hearing Humanitarian clinics with Hearing the Call around the globe each year, providing audiology services to those who can’t afford hearing healthcare or who do not have access. She is certified in Mind/Body Medicine and Safe and Sound Protocol approach to help others reach regulating their own nervous system surrounding her work with Military/Veteran, Tinnitus and Auditory Processing Disorder populations.
Advocating for better healthcare within Audiology, Dr. Huch has served on local, state, and national audiology organizations' boards and committees. A passion she lives is to be the mentor she wished she had when she entered audiology 30 years ago.
Additionally, Dr. Huch has served on the Board of Arizona Audiology Coalition and is a Past Chair of the American Academy of Audiology Task Force for Public Awareness. She currently serves on the Academy of Doctors of Audiology Advocacy Committee, as an Academy of Doctors of Audiology Member at Large, and an Entheos Cooperative Board Member.
More
Financial: Laurel Gregory is employed by Entheos Audiology Cooperative. She received an honorarium for presenting this course. Non-fInancial: Laurel Gregory has no relevant non-financial relationships to disclose.
Financial: Judy Huch owns and operates Oro Valley Audiology and Grace Hearing Center. She received an honorarium for presenting this webinar. Non-financial: Judy Huch has no non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by American Academy of Audiology in partnership with AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
NOTE: Full attendance for all courses is mandatory. For self-study courses, this includes reading the full text, listening to the full audio recording, or watching the complete video, as appropriate for the format of the course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
AudiologyOnline is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email accessibility@continued.com. We will review your request and respond in a timely manner.
Visit our Contact us page or give us a call if you have questions.
American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.10 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology incorporating HAASA
AudiologyOnline courses are approved for Continuing Professional Development points by the Australian College of Audiology incorporating HAASA. ACAud inc. HAASA Endorsement Number 2025127. This course is offered for 1.00 CPD points.
American Speech-Language-Hearing Assn.
Introductory Level
0.10 ASHA CEUs
British Academy of Audiology
This course has been accredited with 1.00 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Hearing Aid Dispensers Bureau
California Speech-Language Pathology & Audiology Board
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.10 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1.00 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.00 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.
Texas Department of Licensing and Regulation
AudiologyOnline is a registered provider for the Texas Department of Licensing and Regulation Hearing Instrument Fitters and Dispensers Program (registration #142). This activity is offered for 1.00 contact hour(s). License holders may not receive more than 10 hours of continuing education credit per license term from online courses offered by registered continuing education providers. Virtual courses are not considered to be online courses. License holders may not receive more than 10 hours of continuing education credit per license term from in-person, online, or virtual courses offered by registered manufacturer continuing education providers.