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Let’s Talk Money

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1.  Which individual should an audiologist shift the discussion of cost and payment options?
  1. The office manager only
  2. A team member
  3. An external financial consultant
  4. The patient's insurance provider
2.  The course proposes a process where clinical care and cost conversations have which specific relationship?
  1. They are combined and simultaneous
  2. They are aligned but separated
  3. They are distinct and unrelated
  4. They are identical and interchangeable
3.  Which of the following industries is explicitly cited as a model for how to manage cost discussions?
  1. Dentistry
  2. Physical Therapy
  3. Chiropractic Medicine
  4. Psychology
4.  What specific challenge do audiologists face regarding financial discussions compared to other specialists?
  1. They are legally prohibited from discussing costs
  2. They often lack the software to process payments
  3. They are often the only specialists who discuss cost and payment options directly with patients
  4. They are required to collect payment prior to treatment
5.  What is one best practice in regards to talking about money?
  1. Push for the highest cost
  2. Use scare tactics
  3. Use empathic language and keep to the topic
  4. Don't talk about money