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Keys to In-Clinic Success: Introduction to Solution-Focused Interviewing

Course: #25576 2 Hours

In this era of high consumer expectations, audiologists need to engage with patients in a more collaborative way to meet the changing needs of today's healthy agers. A significant component of redefining audiology’s value to the marketplace is implementing a more effective approach to patient interaction, called motivational or solution-focused interviewing (SFI). This course will discuss an SFI approach that centers on the audiologist’s ability to guide patients through the process of behavior change needed to overcome the consequences of hearing loss.

Course created on March 2, 2015

Preview Exam

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CEUs/Hours Offered: AAA/0.2 Intermediate; ACAud/2.0; AHIP/2.0; BAA/2.0; CAA/2.0; IHS/2.0; NZAS/2.0; SAC/2.0; TX TDLR/2.0 Manufacturer, TX-142-17-145

Learning Outcomes

  • After this course learners will be able to define SFI and explain its relevance to audiologists.
  • After this course learners will be able to explain the guiding principles of SFI and how audiologists can implement them in daily practice.
  • After this course learners will be able to describe OARS and how it can be applied by hearing healthcare providers.

Course Presenter

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Presenter Disclosure: Financial: Brian Taylor is employed by Unitron. He has authored/co-authored several texts. Non-financial: Brian Taylor has no non-financial relationships to disclose.

Sponsor Disclosure: This Course is presented by Unitron in partnership with AudiologyOnline.

Content Disclosure: This learning event does not focus exclusively on any specific product or service.

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Course Participation Information

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Passing an online exam will be required to earn continuing education credit, where applicable.

Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.

On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.

Event participation is free, but you must be a AudiologyOnline member to complete the exam and earn the continuing education credit.

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American Academy of Audiology

AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.2 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.


Australian College of Audiology

AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 2 CEP.


Association of Hearing Instrument Practitioners of Ontario

The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).


British Academy of Audiology

This course has been accredited with 2 CPD point/s by the British Academy of Audiology.


Canadian Academy of Audiology

The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.


International Hearing Society

This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.


New Zealand Audiological Society

This course is offered for 2.0 Continuing Education points through the New Zealand Audiological Society.


Speech-Language & Audiology Canada

Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.


Texas Department of Licensing and Regulation

This course is approved by the Texas Department of Licensing and Regulation for 2 contact hour(s) for Hearing Instrument Fitters and Providers. No more than 10 contact hours per renewal period may be earned from an approved online continuing education course offered by an approved continuing education sponsor.No more than 5 contact hours per renewal period may be earned from an approved continuing education course offered by an approved manufacturer continuing education sponsor.