Course Details

Course # 19968
New Insights into First-time Users

CEUs/Hours Offered: AAA/0.3 Intermediate; ACAud/3.0; BAA/3.0; CAA/3.0; Calif. HADB/3.0 Hearing Aid Related; IHS/3.0; Kansas DHE, LTS-S0035/3.0


Course Abstract

Many patients who could use amplification choose not to. In this course, new data that uncovers the reasons for this reluctance will be presented. Further, the initial experiences of those who are fit for the first time may be different than what is expected by many audiologists. Changes in technology and fitting practices may offer patients benefits sooner than is traditional with a reduced level of side effects. These observations are important when considering techniques to motivate the reluctant patient to consider trial use of amplification. This seminar will examine potential changes in patient counseling to address the concerns and expected experiences of first time users.

Course Learning Outcomes

Preview Exam
  • After attending this course, participants will be able to explain the drivers of acceptance or rejection of amplification
  • After attending this course, participants will be able to describe ways in which different patients have different types of concerns when entering the hearing care process
  • After attending this course, participants will be able to explain why different counseling strategies will be more or less appropriate depending on the mindset of the new patient

Average Rating (130 Reviews)

Most Recent Comments

Review by: Member on April 10, 2013
informative and very useful in every day setting
Review by: Member on April 8, 2013
easy to follow
Review by: Member on March 8, 2013
insight to first time users thinking
Review by: Member on March 5, 2013
Good incorporation of research to practice
Review by: Member on February 26, 2013
written info is awesome!
Review by: Member on January 17, 2013
Gains insight into why some patients may pass on an opportunity for amplification.
Review by: Member on January 3, 2013
it was comprehensive
Review by: Member on January 2, 2013
Easy to follow with a lot of common sense tools that will aid in fitting conflicted patients.
Review by: Member on December 29, 2012
showed so many views and comparisons and different situations.
Review by: Member on December 19, 2012
informational
Review by: Member on December 19, 2012
This is exactly what I deal with every day.
Review by: Member on December 13, 2012
This course was very insightful to many different types of patients but may have benefited from more patient scenarios (like patients 1-4) throughout the course.
Review by: Member on December 10, 2012
clear and concise
Review by: Member on December 5, 2012
Useful information to use in my practice
Review by: Member on November 9, 2012
relevant
Review by: Member on October 27, 2012
Information can be easily implemented into clincial practice.
Review by: Member on October 24, 2012
well organized, researched and presented.
Review by: Member on October 9, 2012
Determining where the patient is in the process of the hearing aid purchase/fitting.
Review by: Member on October 8, 2012
This provided structured insight into the most difficult part of recommending hearing aids - patient readiness and excuses for not wanting aids. It provided valuable information for helping patients overcome obstacles preventing them from wanting amplification that can be used in a real life setting.

Course Information

This is a Text/Transcript course published on February 13, 2012 which you can save and print.

Review Technical Requirements

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Course Presenters

don schum

Don Schum, PhD

Vice President, Audiology and Professional Relations

Don Schum currently serves as Vice President for Audiology & Professional Relations for Oticon, Inc.  In that capacity, Don has the responsibility to create and implement new Audiological training material, oversee the Audiological training of all employees, develop dispenser support materials and tools, conduct clinical research, and participate in national and international conferences.  Previous to his position at Oticon in Somerset, Don served as the Director of Audiology for the main Oticon office in Copenhagen Denmark.  In addition, he served as the Director of the Hearing Aid Lab at the University of Iowa School of Medicine (1990-1995) and as an Assistant professor at the Medical University of South Carolina (1988-1990).  During his professional career, Don has been an active researcher in the areas of Hearing Aids, Speech Understanding, and Aging.  Don received his B.S. in Speech & Hearing Science from the University of Illinois, his M.A. in Audiology from the University of Iowa, and his Ph.D. in Audiology from Louisiana State University.


julie neel weile

Julie Neel Weile, MA

clinical research audiologist

Julie Neel Weile is a clinical research audiologist working with Clinical Evidence and Communication in the Audiology & Algorithms team in Oticon A/S, Denmark. Her work areas include research papers, external clinical studies and generating evidence-based audiological communication. Julie has a Masters Degree in Audiologopedics (2010) from University of Copenhagen.


thomas behrens

Thomas Behrens, MSc

Manager for Audiology & Algorithms

Thomas Behrens currently serves as Manager for Audiology & Algorithms, working with Clinical Evidence and Communication for Oticon A/S in Denmark. Thomas served as researcher and project manager at the Oticon Research Centre, Eriksholm (1999-2009) and as development engineer at Oticon A/S (1998-1999). During his career, Thomas has worked within the areas of spatial hearing, signal processing for hearing aids, technical audiology, outcome measures and methods for laboratory as well as field trials. His educational background is a Masters Degree in Applied Signal Processing (1998) and a Graduate Diploma (Bachelors level degree) in Business Administration with a specialization in International Management and Economics.


Disclosure: Presenters are employed by Oticon


Continuing Education Information

CEUs/Hours Offered: AAA/0.3 Intermediate; ACAud/3.0; BAA/3.0; CAA/3.0; Calif. HADB/3.0 Hearing Aid Related; IHS/3.0; Kansas DHE, LTS-S0035/3.0

Passing an online exam will be required to earn continuing education credit.

Please Note: The CEU exam and course evaluation must be completed within 30 days of course registration.

Event participation is free, but you must be a CEU Total Access member to complete the exam and earn the continuing education credit.


American Academy of Audiology

Audiology Online is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.3 CEUs. Academy approval of this continuing education activity does not imply endorsement of course content, specific products, or clinical procedures. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.


Australian College of Audiology

AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 3 CEP.


British Academy of Audiology

This course has been accredited with 3 CPD point/s by the British Academy of Audiology.


Canadian Academy of Audiology

The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.


California Hearing Aid Dispensers Bureau

Course meets the qualifications for 3 hours of continuing professional development credit for hearing aid dispensers as required by the Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board of California.


International Hearing Society

This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.


Kansas Department of Health and Environment

Kansas Department of Health and Environment: Approved for 3 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department of Health and Environment. Long-Term Sponsorship number LTS-S0035.

AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board to provide CEUs, approval number PDP 267.


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