Question
Who needs CaptionCall?
Answer
Anyone who has trouble hearing on the phone is a good candidate for CaptionCall. Some people have difficulty hearing certain frequencies, such as a grandchild’s voice. Sometimes it is difficult to understand numbers and names. It can also be difficult to understand the conversation if the caller has a soft voice or the connection is bad. CaptionCall works well for people with or without hearing aids.
Eligibility – There is no predetermined decibel threshold to qualify for CaptionCall. The individual must simply have a hearing loss that, in your professional opinion, necessitates the use of captioned telephone service to communicate effectively by phone.
In addition to having a certified hearing loss, they must also have a standard home phone line and Internet connection to use this service.
To learn more about CaptionCall, or how you can provide your qualified patients with a free CaptionCall phone, please visit www.CaptionCallProvider.com, or call 1-877-557-2227. We can provide you with complimentary patient brochures and a demo phone for your office. We look forward to hearing from you.
Continued and its subsidiaries provide professional education authored by qualified Subject Matter Experts for continuing education purposes. These materials are intended for educational purposes and do not constitute medical advice or a substitute for individual clinical judgment. Continued is not a clinical healthcare provider; the licensed professional is solely responsible for ensuring that the application of any techniques or information presented is within their legal scope of practice and jurisdictional requirements.
