In this session, current research on stigma related to hearing loss, hearing aid use, and aging will be reviewed. Additionally, literature from other healthcare fields on the role of provider empathy in improving patient outcomes will be discussed. Strategies for applying the current evidence on sources of stigma in the clinic will be introduced, with a particular focus on providing more empathetic hearing healthcare.
Upcoming Live Webinars
CEUs/Hours Offered: AAA/0.1 Intermediate; ACAud inc HAASA/1.0; AHIP/1.0; BAA/1.0; CAA/1.0; Calif. SLPAB/1.0; IACET/0.1; IHS/1.0; Kansas, LTS-S0035/1.0; NZAS/1.0; SAC/1.0; TX TDLR, #142/1.0 Manufacturer
Under Review: Calif. HADB/1.0 Hearing Aid Related - Pending approval for non-audiologist hearing aid dispensers in California
Learning Outcomes
- After this course, participants will be able to describe three types of stigma.
- After this course, participants will be able to explain the role of empathy in patient interactions.
- After this course, participants will be able to list tips for providing more empathetic hearing healthcare.
Agenda
| 0-5 Minutes | What is stigma? |
| 5-10 Minutes | Research on hearing aid stigma |
| 10-20 Minutes | Research on hearing loss stigma |
| 20-30 Minutes | Research on age stigma |
| 30-40 Minutes | Empathetic communication in (hearing) healthcare |
| 40-50 Minutes | Evidence-based tips for better counseling |
| 50-60 Minutes | Summary and Q&A |
Presented By
Brandy Pouliot
AuD
Brandy Pouliot, AuD, is the Director of Audiology and Education for Sonova, US. She earned her Doctor of Audiology degree from Nova Southeastern University and practiced privately until she joined Phonak in 2012 as a Lyric Clinical Trainer. Brandy has presented informative sessions regarding Sonova products, thought leadership topics such as eAudiology, Family Centered Care, cognition, social-emotional and physical well-being, and led experiential trainings locally and globally. Dr. Pouliot is passionate about supporting audiologists and patients live a life without limitations.
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Financial: Brandy Pouliot is a Phonak employee. Non-financial: Brandy Pouliot has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by Phonak in partnership with AudiologyOnline.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.10 AAA CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology incorporating HAASA
AudiologyOnline courses are approved for Continuing Professional Development points by the Australian College of Audiology incorporating HAASA. ACAud inc. HAASA Endorsement Number 2025127. This course is offered for 1.00 CPD points.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 1.00 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.10 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1.00 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.00 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.
Texas Department of Licensing and Regulation
AudiologyOnline is a registered provider for the Texas Department of Licensing and Regulation Hearing Instrument Fitters and Dispensers Program (registration #142). This activity is offered for 1.00 contact hour(s). License holders may not receive more than 10 hours of continuing education credit per license term from online courses offered by registered continuing education providers. Virtual courses are not considered to be online courses. License holders may not receive more than 10 hours of continuing education credit per license term from in-person, online, or virtual courses offered by registered manufacturer continuing education providers.