Randy Baldwin interviews Joel Parker from AudPractice Group to discuss different approaches to having a financial conversation with your patient. Through this podcast, you’ll be able to hear about Joel’s experience and how he looks at the patient journey through the practices AudPractice Group manages. This learning event focuses on the CareCredit credit card and Allegro Credit, and will not include info on other products or services.
Course created on December 2, 2021
- After this course, participants will be able to identify buying signals and use this information as a resource in guiding the financial conversation.
- After this course, participants will be able to list the concepts of “digging into the why” to benefit and support the hearing healthcare patient journey.
- After this course, participants will be able to explain the small practice advantage of personalizing the hearing healthcare patient journey to compete with major retailers.
|0-10 Minutes||Identifying signals from the patients to identify their needs|
|10-20 Minutes||Discuss the "why" patients are being seen for hearing loss to connect to the solutions.|
|20-30 Minutes||Discuss small practice advantages and personalize patient journies.|
Vice President of Marketing
Randy Baldwin is the Vice President of Marketing for CareCredit, a Synchrony Solution. As a marketing and product management executive with over 25 years of experience, Randy currently oversees provider engagement with several specialized healthcare industries including hearing care, dental, optometry, ophthalmology, cosmetic, dermatology and med spa. He and his team are responsible for educating professionals on how to maximize the benefits of patient financing for both their patients and their practice.
Vice President of Finance & Business Development
Joel Parker is the Vice President of Finance & Business Development at AuDPractice Group, LLC. With over 20 years of sales experience with Sam’s Club, his passion for the hearing industry began when he saw Sam’s Club grow to include hearing aids. From there he joined APG in 2016, which at that time included two practices and three locations. Since joining the team, APG has acquired 16 practices and they continue to grow with focused team members like Joel. His enthusiasm in his work is fueled by knowing the difference he can make in the quality of life for people who need hearing support.
Sponsor Disclosure: This Course is presented by CareCredit & Allegro Credit in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on CareCredit & Allegro Credit products and services and will not include info on other products or services.
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American Academy of Audiology
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Association of Hearing Instrument Practitioners of Ontario
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International Hearing Society
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New Zealand Audiological Society
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