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Changing Audiology Patient Preferences: Understanding the Future of Patient Communication

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1.  Name an emerging trend in patient communications
  1. Texting
  2. Fax
  3. Phone Calls
  4. Certified Mail
2.  What percentage of calls in the US are "robocalls?"
  1. 10%
  2. 95%
  3. 20%
  4. 55%
3.  92% of customers look at _________ when considering a new business.
  1. Emails
  2. Text Reminders
  3. Online Reviews
  4. Google Search
4.  90% of people prefer which method of communication?
  1. Email
  2. Text
  3. Phone
  4. Letter
5.  Adapting communication trends are driven by:
  1. Patients
  2. Practices
  3. Google
  4. Amazon