Exam Preview for 38247: Introduction to CaptionCall February 10, 20

Introduction to CaptionCall

Please note: exam questions are subject to change.

1. Which of the following service support items is most consistent with CaptionCall? CaptionCall is the most widely used captioning telephone service in the United States CaptionCall operates 100s of centers world-wide in order to caption telephone calls CaptionCall is available in the United States, Puerto Rico and Canada CaptionCall has dedicated world-wide based Technical Support teams
2. Which of the following is required for CaptionCall? Landline phone service Low income status Over 55 years of age Hearing loss that necessitates the use of captions during phone calls
3. Which methods of professional certification submission are accepted? Hearing Health Care professional can send via preaddressed stamped US Mail, Call us, FAX it in, Email it, via the NOAH Module, or enter directly into the cert form on the CaptionCall.com website Noah module only Captioncall.com website only FAX only
4. CaptionCall offers captioning in which of the following languages? English only English and Spanish English and French English and Chinese
5. Who regulates captioned telephone services? Federal Communications Commission Federal Trade Commission U.S. Trade and Development Agency Consumer Product Safety Commission