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Clinical Practice Insights from Large-Scale Databases of Consumer Ratings about Hearing Aids

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1.  Which of the following data sets was obtained from responses to surveys people took when seeking out information about hearing aids on-line?
  1. Hearing Tracker
  2. MarkeTrack
  3. Amplification Tracker
  4. Trends in Tracking
2.  Which of the following data sets was obtained by sending out electronic surveys to households representative of the US demographics?
  1. Hearing Tracker
  2. MarkeTrack
  3. Amplification Tracker
  4. Trends in Tracking
3.  Which of the following tasks are patients LEAST likely to be comfortable performing on their own, without the help of a professional, according to the MarkeTrak 22 data?
  1. Cleaning a hearing aid
  2. Changing the battery in a hearing aid
  3. Selecting their next hearing aid
  4. Inserting a hearing aid
4.  According to the MarkeTrak 22 survey, how do hearing aid owners and non-owners differ in their satisfaction ratings of hearing healthcare professionals?
  1. Hearing aid owners are more satisfied with their professionals than are non-owners
  2. Hearing aid non-owners are more satisfied with their professionals than are owners
  3. Hearing aid owners and non-owners have similarly low rates of satisfaction
  4. Hearing aid owners and non-owners have similarly high rates of satisfaction
5.  What is one thing a hearing healthcare provider can do to increase patient satisfaction with their services?
  1. Spend more time in the visits
  2. Engage in patient-centered care
  3. Recommend only the top-of-the-line hearing aids
  4. Focus counseling on the hearing loss diagnosis

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