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Introduction to CaptionCall by Sorenson

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1.  What is IPCTS?
  1. Internet Protocol Captioned Telephone Service
  2. Internet Process Captioned Telephone Service
  3. Integrated Program Captioning Service
  4. Intelligent Predicted Communication Service
2.  Which of the following is required eligibility for CaptionCall service?
  1. Landline phone service
  2. Low income status
  3. Over 55 years of age
  4. Hearing loss that necessitates the use of captions during phone calls
3.  Which methods of certification and referral submission are accepted?
  1. The professional or the client can submit the form online via
  2. NOAH module ONLY
  3. US Mail ONLY
4.  CaptionCall offers captioning in which of the following languages?
  1. English only
  2. English and Spanish
  3. English and French
  4. English and Chinese
5.  Who regulates captioned telephone services?
  1. Federal Communications Commission
  2. Federal Trade Commission
  3. FAA
  4. Consumer Product Safety Commission

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