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CaptionCall Jumpstart Journey - May 2019

CaptionCall Phones Now Have Bluetooth

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SALT LAKE CITY, September 4, 2018 – CaptionCall, LLC, the leading provider of captioned telephone service, is pleased to announce that Bluetooth® connectivity has been implemented into all CaptionCall 67tb phones for Bluetooth devices that are compatible with the “hands free profile”. 

This new feature allows the individual with hearing loss to customize and enhance their CaptionCall phone audio experience by:

  • Using a streamer that connects directly to their hearing aids 
  • Using their favorite Bluetooth headphones or headset
  • Or continuing to use the phone’s handset or speakerphone

The functionality has been included with all new CaptionCall phones as of June 27, 2018. “Our goal has always been to help people with hearing loss stay socially engaged by helping them use the phone with confidence.  Bluetooth connectivity gives our customers more listening options than ever before, that when combined with our fast, accurate captioning service, improves comprehension dramatically.” says Cameron Tingey, Chief Customer Officer for CaptionCall.

CaptionCall is obsessed with making phone conversations as natural and convenient as possible for those with hearing loss. Last year the CaptionCall phone became the only IP CTS phone to be certified by the Telecommunications Industry Association (TIA) for meeting their strict audio amplification standards for mild, moderate and severe hearing loss (TIA-4953). 

About CaptionCall, LLC

CaptionCall is a revolutionary telephone and service for anyone who can’t use the phone without captions. While hearing loss affects millions of people for many different reasons – age, illness, injury, loud working conditions and military service – it doesn’t have to limit the quality of their phone conversations. With CaptionCall, it’s easy to communicate confidently with friends, family and colleagues.

CaptionCall uses voice recognition technology and a transcription service to quickly provide written captions of what callers say on a large, easy-to-read screen. The CaptionCall phone works like a traditional telephone – callers simply dial and answer calls, as usual, and speak and listen using a phone handset. CaptionCall users see captions of what callers say. 

Professional certification of hearing loss that necessitates the use of captions to use the telephone effectively is required for individuals to receive the CaptionCall phone and service at no cost. CaptionCall is a relay service that uses a human captioning agent and advanced voice recognition technology to generate captions of what the user’s callers say. The CaptionCall phone, combined with the free, FCC-administered service and friendly customer support, enables people everywhere to get more from their phone conversations—and more from life.

For more information contact a local CaptionCall representative, visit www.captioncall.com or the CaptionCall Partner Page on AudiologyOnline.

2019 NIHL Series | 4 advanced-level live webinars | June 5, 12, 19, + 26 | 12:00 pm EDT | Guest Editor: Brian J. Fligor, ScD, PA