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Signia Conversation - March 2024

Signia Opens New U.S. Headquarters That Fosters Innovation and Service Excellence for Hearing Care Professionals

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The new office, located in Iselin, New Jersey, promotes collaboration and greater development of Signia’s hearing care professional (HCP) network.

Iselin, NJ – June 7, 2023 – Furthering its commitment to delivering the highest quality hearing technology and unparalleled support to HCPs and patients, hearing aid innovator Signia has opened its new U.S. headquarters location in Iselin, New Jersey. The office is equipped with best-in-class technology and resources for employees and serves as the foundation of Signia’s service operations for hearing care professionals.

“The opening of this new Signia headquarters signifies the creation of an open and inviting work environment that fosters the collaboration that will help us to deliver the best hearing care technology and service excellence possible to our HCP partners,” said Signia President Mike O’Neil. “The ideas, strategies and programs that will be created here will provide a new level of support to our HCP partners and the patients they serve.”

Along with traditional office space, Signia’s new location will include two centers dedicated to improving learning and development. The Be Brilliant Education Center will host training sessions for Signia’s HCP partners in addition to meetings and conferences for industry professionals when visiting the headquarters.

The Experience Center will be used as an interactive space for Signia teams and customers to further develop their knowledge of, and relationship with, Signia. Modern interior displays throughout the Experience Center are designed to provide Signia’s HCP partners with creative inspiration for their own office and reception areas.

Signia video streams will play throughout the Experience Center, showcasing segments of customer testimonials and sound demonstrations featuring capabilities of the newly enhanced Augmented Xperience, EchoShield and eWindScreen features, and more. Videos on display in the Experience Center are also available to Signia’s HCP partners for use in their offices to unite partners and their patients with the Signia brand.

Further highlighting Signia’s business values, the headquarters has been designed to be as sustainable and environmentally conscious as possible. The entire space is equipped with motion sensing lights to save energy, all new flooring is made from recycled materials, and the office will be plastic-free with reusable cutlery, cups, and plates provided to reduce waste.

Local staff and select management from across the country gathered on May 2nd to mark the opening of the office and the official return to workday for Signia staff post-COVID. Followed by a day of celebration, the opening included remarks from Signia executives including U.S. President Mike O’Neil, Vice President Commercial Sales Michael Guiden, Vice President Service Excellence Corrinne Matso, and Chief Marketing Officer Sheena Oliver, in addition to team activities and tours of the space.

“This headquarters will unleash a new generation of ideas that will drive the success of our partners for many years to come,” said O’Neil. “We know it takes a dedicated team that is passionate about what they do to perform their best daily, and the opening of this new office will empower our team to better support our HCP partners than ever before. It’s a new day at Signia and I’m proud to be a part of it.”

To coincide with the new office opening, Signia has expanded its commitment to Service Excellence for all partners by prioritizing customer care, quality, service and delivery, and communication in all areas.

For more information on Signia’s continued commitment to Service Excellence, click here

About Signia

Signia is one of the world’s leading hearing aid brands. We aim to enhance human performance through iconic innovations and consumer-friendly designs that shape the hearing health market. Since its launch in 2016, Signia has regularly brought world-first hearing solutions to the market and is a pioneer in rechargeable hearing technology. 

In addition to highly innovative hearing aids, Signia also delivers tools and apps to increase customer interaction and engagement at all levels of hearing aid management. Signia, and its hearing care professionals, enable hearing aid wearers not just to correct hearing loss but to gain an edge — to Be Brilliant.  

Signia Xperience - July 2024

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