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How does Cochlear’s new FDA approved Remote Check for CI recipients change the virtual care landscape for professionals?

Kyle Longwell

April 30, 2020

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Question

How does Cochlear’s new Food and Drug Administration (FDA) approved Remote Check for cochlear implant recipients change the virtual care landscape for professionals?

Answer

The FDA’s expedited approval of Cochlear’s Remote Check offering during the COVID-19 crisis underscores that at-home hearing healthcare support needs to be prioritized, accessible and convenient for patients now more than ever. With Remote Check’s recent approval, professionals will soon have the ability to offer an at-home, clinician-enabled testing tool that allows recipients with a Cochlear™ Nucleus® 7 Sound Processor to complete a series of hearing tests from their compatible iOS device using the Nucleus Smart App.* 

Results are then sent remotely to the recipient’s clinic for review by their clinician. The clinician can review the results by logging into the myCochlear Clinic professional portal, where they can access a comprehensive overview of the patient’s hearing health. Remote Check is designed to provide a snapshot of a patient’s hearing health so a clinician can quickly determine whether a patient is on track, or whether further clinical intervention is required.**

For cochlear implant recipients, Remote Check is designed to reduce unnecessary travel burdens to the clinic, to provide immediate hearing/patient data to the clinician for troubleshooting requests and to provide a convenient, time-saving option.

Using this technology, clinicians will not only be able to provide a more convenient avenue of care, but they can also free up more appointment times to manage the anticipated growth in the hearing implant market and/or the wave of patients coming in to seek hearing implant treatment after the COVID-19 crisis. A solution like Remote Check can help clinicians prioritize case loads, reduce unnecessary visits for patients progressing well, spend quality time with patients who have complex needs and help more patients seeking initial cochlear implant candidacy assessment.

Over the last decade, Cochlear has been heavily focused on expanding and improving digital and remote care services. During these unprecedented times, we’re proud Cochlear is the leader in providing innovative solutions that allow our clinic partners to continue treating their patients without the need for an in-person appointment, ultimately ensuring our recipients continue to hear and stay connected.

For more information please visit Cochlear ProNews.

© Cochlear Limited 2020. All rights reserved. Hear now. And always and other trademarks and registered trademarks are the property of Cochlear Limited or Cochlear Bone Anchored Solutions AB. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. 

This content is meant for professional use. If you are a consumer, please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information. Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

* To use Remote Check, a patient requires: latest version of the Nucleus Smart App (Remote Check is part of this App) running on a compatible Apple device (iPhone or iPod Touch); Nucleus 7 Sound Processors with implant models: CI24RE, CI512, CI513, CI522, CI532, CI612, CI622 and CI632; compatible firmware on the Nucleus 7 Sound Processor (4.1.3.3 or later). A clinician requires access to Cochlear’s secure web-based myCochlear.com Professional Portal to access and review patient results. The recommended browser for accessing the Professional Portal is Google Chrome. A clinician also requires Custom Sound 5.1 or later software to upgrade the patient’s firmware to enable access to Remote Check. For sound processor and app compatibility information, visit https://www.cochlear.com/compatibility.

** Remote Check does not replace clinical care and does not involve remote programming of the sound processor.

Apple, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. 


kyle longwell

Kyle Longwell

Kyle Longwell is the Product Manager of Software and Clinical Care at Cochlear Americas.


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