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ClearCaptions ProCare - Together, we're better - November 2019

What are ClearCaptions' Products and Services?

Joy Glen, MA

November 13, 2019



What are ClearCaptions' products and services and what do they cost? 


ClearCaptions offers real-time phone captioning that allows you to see every word said on the call. For both your home phone and mobile. 


Blue™ from ClearCaptions:

  • Full-color touchscreen display
  • Amplified handset
  • Answering machine with captioned messages
  • Hands-free speakerphone



ClearCaptions Mobile for iPhone®*

  • Captions for incoming and outgoing calls
  • Personalized mobile captioned-call phone number
  • Integrates with iPhone Contact list
  • E911 support with geo-locating

*Available on iPhone 5s or higher

ClearCaptions is a Federal Communications Commission (FCC) certified telephone captioning provider. Our captioning service is funded and paid for through Title IV of the Americans with Disabilities Act (ADA), a fund which established the Telecommunications Relay Service. There is no cost to qualified individuals whose hearing loss necessitates the use of captions on a telephone.  

In addition to the no cost products and captioning services, ClearCaptions will always offer a “white glove” service. Free delivery, installation and product training for every person. This is completed by one of the 100 plus territory managers across the US. passionate about helping seniors and working with hearing care professionals to educate as many people as possible. 

“FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.”

For more information, please visit or the ClearCaptions Partner Page.

joy glen

Joy Glen, MA

Joy Glen is a licensed Audiologist and Vice President of Sales at ClearCaptions. She has served in executive roles for some of the best-known global hearing aid manufacturers, including GN ReSound, Starkey and Widex. Her passion is improving the quality of life for people with hearing loss and she has a special interest in coaching and developing people who are committed to this cause. Joy Glen obtained her Bachelor of Science and Master of Arts from the University of Cincinnati.

Related Courses

Providing Greater Access with ClearCaptions Mobile
Presented by Clark Buxton
Recorded Webinar


Clark Buxton
Course: #33945Level: Intermediate1 Hour
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The changing telecommunication landscape of products and services along with an individual’s hearing loss has created a distinct disadvantage in communicating over the telephone. We will discuss the eligibility and functionality of ClearCaptions Mobile.

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