Telehealth is a growing force in the hearing industry. Using ReSound Assist in your clinical practice will allow you to enter this new and upcoming space. Review these four training modules to learn all you need to know to get started with ReSound Assist.
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Course created on October 30, 2018
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Learning Outcomes
- After the course, participants will be able to identify the benefits to patients and hearing care professionals when implementing ReSound Assist into clinical practice.
- After this course, participants will be able to explain how to communicate with patients via ReSound Assist with the use of assistance requests and remote fine-tunings.
- After this course, participates will be able to explain how to register for and navigate GN Online Services.
- After this course, participants will be able to list the steps to complete Rate My Sound.
Agenda
0-30 Minutes | Introduction; Take Another Look at ReSound Assist |
30-45 Minutes | GN Online Services: How to Use |
45-75 Minutes | ReSound Assist: How to Use |
75-90 Minutes | ReSound Assist: Rate My Sound; Conclusion |
Reviews
142 ReviewsPresented By

Brooke Townsend
AuD CCC-A, FAAA
Content Development Audiologist
Brooke V. Townsend, AuD began working for ReSound in September 2006 as a Government Services Outside Account Manager covering the South territory. In 2010, she transitioned to a technical support role and launched the ReSound TeleAssist program for Government Services. Brooke soon became responsible for creating training materials for the ReSound Key Accounts Department. In December of 2013, Brooke joined the ReSound Marketing Department as the Content Development Audiologist. Current duties include developing training materials, overseeing ReSound’s Audiology Online and eLearning initiatives and assisting on training and audiologically based marketing projects. Brooke graduated with highest honors from the University of Florida in 1997 with a BA in Communication Disorders. She then received her AuD from Central Michigan University in 2001. Immediately following graduate school, Brooke worked as a clinical audiologist for an otololaryngology practice in Florida where her duties included clinical audiology, special testing, hearing aid dispensing and counseling.
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Ayrton Hogan
Ayrton Hogan is a member of the ReSound Global Audiology Training and Education team in Denmark. Previously Ayrton worked for ReSound Australia for over three years with experience in Sales and Territory Management as well as Technical Support. Prior to his time at ReSound, Ayrton worked as a Clinical Audiologist for some years in a busy hospital in Sydney Australia, and brings a unique perspective through his background in audio engineering.
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Ayrton Hoganare: Financial: Ayrton Hoganare is employed by ReSound. Non-financial: Ayrton Hoganare has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by ReSound in partnership with AudiologyOnline.
Content Disclosure: This learning event focuses on ReSound products and services and will not include info on other products or services.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
Full attendance is required, and the times you log in and out will be recorded and documented. If you log in to a live webinar late or if you log out early, you may not be able to earn CEU.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
AudiologyOnline is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email accessibility@continued.com. We will review your request and respond in a timely manner.
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American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.15 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 1.5 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
British Academy of Audiology
This course has been accredited with 1.5 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.2 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1.5 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 2.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.