Hearing Instrument Specialist

Biltmore ENT, a privately-owned ENT practice in Phoenix, AZ is seeking a Hearing Instrument Specialist to join our team.  We enjoy helping patients in our community and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible. We are seeking someone looking for full time employment at this time.

This position will be responsible for supporting the Audiologist with their duties, performing diagnostic evaluations and preparing the patients for testing. The Hearing Instrument Specialist maintains an excellent working relationship with patients, including children over 5, adolescent, adult, and geriatric hearing, as well as vendors and colleagues.

 If you are motivated to go above and beyond, inspired by working with the best team and compelled to do the right thing then our organization is exactly what you’ve been looking for.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be: 

• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A forward-thinking leader
• An outstanding communicator possessing top-notch ability to influence and sell  
• A self-starter who exudes positive energy
• Friendly & compassionate 
• A great teammate
• Teachable and Eager to Learn

The following DUTIES & RESPONSIBILITIES are central to the role: 

• Support the Audiologist with their duties in accordance with applicable laws and regulations.
• Performs diagnostic evaluation and prepares patients for testing
• Prepare exam rooms between patient appointments, sanitize equipment, and ensure supplies are fully stocked.
• Shuts down all equipment in treatment rooms at the end of the day.
• Tracks orders to confirm that all equipment arrives in a timely manner ready for the patient fitting appointment
• Maintain clinic records on hearing aids, ear molds, equipment repair, equipment inventory and supply maintenance
• Requires a working knowledge of the auditory system and auditory rehabilitation.

To ensure success candidates should also possess the following EXPERIENCE & SKILLS: 

• Demonstrated experience building strong and positive relationships with patients 
• Hearing Instrument Specialist License active in the state of AZ 
• High School Diploma or GED
• At least two years’ experience in an audiology or ENT office

We offer a competitive salary and bonus

We are an Equal Opportunity Employer.