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Improving Understanding with Communication Strategies Part 1 (Adults, Professionals)

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1.  Most people with hearing loss display: an aggressive communication style a passive-aggressive communication style an assertive communication style a passive communication style None

2.  Successful communication strategy use depends on: Self-confidence Knowledge of communication strategies Conviction in the right to be assertive All of the above None of the above

3.  The goal of successful communication strategies use is: To be assertive, because when others speak to those with hearing loss, they are aggressive to be assertive to be independent None of the above b and c

4.  It is important for people with hearing loss to be assertive because: Their quality-of-life suffers when they are passive Otherwise, speakers may think they are less intelligent Those with normal hearing don't know how to communicate with those with hearing loss a and b a, b, and c

5.  Some non-specific strategies include: "What did you say?" "I beg your pardon?" "Please repeat that." a and b a, b, and c

6.  An example of the strategy that is most often used by passive communicators is: "Please repeat that." What did you say?" "I beg your pardon?" b and c a, b, and c

7.  Clear Speech: can improve understanding up to 20% has yet to be proven to improve communication can improve understanding 80% is created by drawing out one's words

8.  An example of an aggressive communication style would be: "Here, talk into this microphone!" while thrusting the microphone toward the speaker "I'm sorry, I didn't understand that." "I have a hearing loss; can you repeat that slower?" "Would it be possible for me to change seats so I can speechread better?"

9.  An example of an assertive communication style would be: "Here, talk into this microphone!" "I have a hearing loss; can you repeat that slower?" Would it be possible for me to change seats so I can speechread better?" a and b b and c

10.  Clear Speech: can improve understanding up to 20% has yet to be proven to improve communication can improve understanding 80% None of the above