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Telehealth in Audiology: Engaging and Motivating Patients Online

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1.  What is Telehealth?
  1. A way to contact the patient by only using the telephone.
  2. The only way you can determine a patient's health.
  3. The only way to interact with patients to obtain their medical history.
  4. A way to communicate with patients who are unable to physically visit their audiologist.
2.  Identify the emerging trends to be aware of as an audiologist.
  1. Aging population, Dr Google, technology advancements.
  2. Dr Google, non interested patients, time.
  3. Population changes, limited resources, selfies.
  4. Shorter waiting times, technology, patient centered care.
3.  Identify a patient benefit of using Telehealth.
  1. Increased technology use.
  2. New computers
  3. Reduced travel time to appointments
  4. Improved data transfer rates.
4.  Ida Telecare has three steps. In order, what are they?
  1. Prepare for your first appointment, Everyday life with hearing loss strategies, Prepare for your follow up appointment.
  2. Everyday life with hearing loss strategies, Prepare for your first appointment, Prepare for your first appointment.
  3. Prepare for your first appointment, Prepare for your follow up appointment, Everyday life with hearing loss strategies.
  4. Everyday life with hearing loss strategies, Prepare for your follow up appointment, Prepare for your first appointment.
5.  Identify a patient benefit of using the online tools.
  1. Reduced travel time for friends of the patient.
  2. The ability to reflect on communication strategies prior to an audiologist's appointment.
  3. Improved relationship between the patients friends and the audiologist.
  4. Decreasing the communication time between the audiologist and patient.
6.  What is the purpose of the My Turn to Talk tool?
  1. Help patients to solve problems themselves.
  2. Save time in appointments.
  3. Enable patients to make the right choices.
  4. Help patients prepare for appointments to ensure that their needs and concerns can be addressed.
7.  What is the purpose of the Living Well online tool?
  1. Help patients communicate.
  2. Enable patients to make the right choices.
  3. Save time in appointments.
  4. Help patients find out where and when it is most important for them to communicate well.
8.  Which communication strategy would be suitable when a patient is planning their day?
  1. Go to a place ahead of time to know the environment.
  2. Ask the person to repeat what they said using other words.
  3. When speaking with someone make sure the persons face can be seen.
  4. Invite friends and family for support.
9.  Which communication strategy would a patient could use in the workplace to assist their hearing loss?
  1. Explore possible technologies and how to use them.
  2. Invite friends and family for support.
  3. Move to the location in the room where conversation is most easiest.
  4. Ask for a table in the quietest part of the restaurant when the reservation is made.
10.  The Fit For The Future tool has three key focus areas. What are they?
  1. Technology, Telehealth, Workplace
  2. Workplace, Telehealth, Relating In New Ways
  3. Communication, Relating In New Ways, Technology
  4. Dr Google, Communication, Relating In New Ways

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