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Introduction to ClearCaptions

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1.  Which of the following is false? ClearCaptions “White Glove Service” offers free installation and product training. ClearCaptions has dedicated U.S. based customer service and technical teams. ClearCaptions is offered anywhere in the world. ClearCaptions is available to at no cost to eligible individuals with hearing loss that necessitates the need for captions.

2.  What is not an eligibility requirement for captioning service? Home phone line Hearing Loss that necessitates the use of captioned telephone service High Speed Internet Mobile Voice and Data plan or Wi-Fi capabilities

3.  What title of the Americans with Disabilities Act established the Telecommunications Relay Service fund? Title I of the Americans with Disabilities Act. Title III of the Americans with Disabilities Act. Title IV of the Americans with Disabilities Act. Title V of the Americans with Disabilities Act.

4.  Who regulates IPCTS? Federal Communications Commission. Federal Trade Commission Department of Health and Human Services Food and Drug administration

5.  What feature is not available on ClearCaptions Blue? Video Calling Answering machine Speaker phone Amplification

6.  Which of the following is not a ClearCaptions Mobile requirement? iOS devices, 5S or greater Hearing Loss that necessitates the use of captioned telephone services Home phone line. Active voice, data and/or wi-fi capabilities.

7.  How does ClearCaptions captioning work? The user listens and speaks just as they would on a traditional phone, while a CA listens to the caller and utilizes stenography to display captions of everything the caller says. The user listens and speaks just as they would on a traditional phone, while a CA listens to the caller and utilizes a speech recognition software to display captions of everything the caller says. The user listens and speaks just as they would on a traditional phone, while a computer listens to the caller and utilizes a speech recognition software to display captions of everything the caller says. The user speaks only with the CA who listens to the caller and utilizes a speech recognition software to display captions of everything the caller says and responds on behalf of the user.

8.  Which professional would not be accepted as an individual’s certifying professional of eligibility? Cardiologist Hearing instrument specialist Audiologist Physician

9.  How is a submission of a ClearCaptions professional certification forms accepted? ClearCaptions Noah module Fax Digital submission All of the above

10.  Which of the following is false? ClearCaptions is funded via the Telecommunications Relay Services Fund ClearCaptions offers a “White Glove service” which includes free installation and product training. ClearCaptions can only be obtained through equipment distribution programs. Available in all 50 states.