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Phonak Remote Support in the Real World

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1.  The term eAudiology: is a subset of eHealth incorporates clinical implementation guidelines incorporates resources related to hearing healthcare with new technologies and services all of the above

2.  Before offering eAudiology services, you need to evaluate: the infrastructure of your office and staff readiness patient selection regulatory requirements all of the above

3.  Who is a good candidate for using eSolutions? Anyone who shows interest and has the necessary technology Someone in their 20-30s can use programs or apps like skype Someone who is able to install and open apps on their own Someone who is reluctant to remote support sessions

4.  Users of Phonak Remote Support report they are spending ___ time with their follow up fittings done remotely thanks to the convenience of being in the challenging environment. more time less time too much time none of the above

5.  HCPs may be hesitant to offer eSolutions because of: not understanding how easy eSolutions are to use feeling as though they are losing a touchpoint with their patient concern about time in their schedule all of the above

6.  Hearing diary provides patients with real time feedback on their hearing aid performance including hearing aid satisfaction in real world environments body temperature geolocation GPS coordinates

7.  Hearing Diary and Remote support are not compatible with: Audeo Marvel Audeo B Direct Bolero Marvel Audeo B

8.  What is the definition of eAudiology Applying information received through computer or communication devices to audiological practice Applying information received in person to audiological practice Applying information received in writing or over the phone to audiological practice none of the above

9.  Previous studies have identified that for telemedicine programs to be successful they must include: stakeholder buy-in reliable technology that works a good internet connection A and B

10.  HCPs using remote support report follow up fittings to be more successful due to: ease of use placebo effect being in the challenging environment the patient is reporting difficulty in the less time required