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ReSound Smart Fit: ReSound Assist Remote Fine-Tuning and Live Assistance

View Course Details Please note: exam questions are subject to change.


1.  What are the three components of ReSound Assist?
  1. Remote Fine Tuning, Tinnitus Sound Generator, and Hearing Aid Updates
  2. ReSound Assist Live, Auto REM and Remote Fine Tuning
  3. Remote Fine Tuning, ReSound Assist Live, and Remote Hearing Aid Updates
  4. Smart 3D, Accessory Pairing, and Remote Hearing Aid Updates
2.  Which feature of ReSound Assist offers Asynchronous Remote Programming?
  1. ReSound Assist Live
  2. Remote Hearing Aid Updates
  3. Remote Control II
  4. Remote Fine Tuning
3.  If you are not logged in to your GN Online Services Account, what is another way that you can be notified that you have a patient programming request?
  1. The patient must call the office to let you know
  2. You must log in to your GN Online Services account to check
  3. You can set up e-mail notifications to receive requests
  4. You have to have the 3D on your personal phone
4.  When a request is received from a patient for a remote fine-tuning adjustment, you must
  1. Respond immediately.
  2. Reach out to the patient to let them know you received it.
  3. Review it and make programming changes as your schedule allows, the patient will receive an email that you have customized letting them know what to expect.
  4. Ignore it.
5.  In order to initiate a live assistance call
  1. I must have camera and microphone capability on my programming computer.
  2. I must make sure my Noahlink wireless is plugged in to my programming
  3. I must be sure that Real Ear Equipment is not plugged in to my programming computer before I initiate the call.
  4. All of the Above
6.  Currently ReSound Assist Live is only available for
  1. iPhone 5 or Newer
  2. Android
  3. Apple and Android
  4. Samsung S10 or Newer
7.  Which of the features below is not available during a ReSound Assist Live
  1. Acceptance Manager
  2. Change Instruments
  3. Program Changes
  4. DFS Calibration
8.  In order to use the features of ReSound Assist for remote programming with your patient
  1. The hearing instruments must be physically connected to the programming computer and the consents must be agreed to at the end of the programming session. If this has been done at a previous visit for remote fine tuning, you can just turn on live assistance and begin using the new feature.
  2. ReSound Assist works only in the morning hours
  3. You can turn on ReSound Assist at any time
  4. None of these are correct.
9.  In order to use Live Assistance, you must
  1. Update Smart Fit to version 1.6
  2. The patient must update their Smart 3D app to version 1.7.0
  3. The patient must be wearing a LiNX Quattro, Enzo Q, LiNX 3D, or Enzo 3D.
  4. All of the above are correct
10.  Before you can use ReSound Assist, you must first:
  1. Set up an account with GN Online Services.
  2. Set up a ResoundPro.com account.
  3. There is no account necessary, I can begin using it right away.
  4. The patient must set up an account through ReSound telehealth.

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