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Fitting Assistance at a Distance: ReSound Live Assistance for the Government Services Clinician

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1.  Live Assistance is which type of telehealth application? Live (synchronous) videoconferencing Store-and-forward (asynchronous) conferencing Remote patient monitoring (RPM) Mobile health (mHealth)

2.  Where can you find ReSound Assist in ReSound Smart Fit fitting software? Patient Screen Instruments Screen Fitting Screen Summary Screen

3.  Who should you contact to enroll in GN Online Services in order to begin using Live Assistance? Customer Care Inside Sales Representative Technical Support Territory Sales Manager

4.  Which ReSound hearing instruments are compatible with Live Assistance? ReSound LiNX Quattro ReSound ENZO Q ReSound LiNX 3D and ReSound ENZO 3D All the above

5.  Who can initiate a Live Assistance call? Only the clinician Only the patient Either the clinician or the patient Only the patient’s caregiver

6.  Which of the following features cannot be adjusted though ReSound Live Assistance? Program changes Digital Feedback Suppression (DFS) calibration AutoREM Directionality

7.  To utilize ReSound Live Assistance, the patient will be prompted to allow access on their smart device to: Microphone access only Camera access only Both microphone and camera access Nether microphone or camera access

8.  This feature allows both the clinician and patient to communicate with each other without audio. Mute function Chat function Video function Microphone function

9.  Which of the following are required for compatibility with ReSound Live Assistance? ReSound Smart Fit version 1.7 or newer ReSound Smart 3D version 1.7.6 or newer Wi-Fi connection or unlimited data plan recommended All the above

10.  What is required for Live Assistance compatibility with Android devices? Android OS 8 or newer ReSound Smart 3D app v. 1.8 or newer Direct Android streaming to hearing aids (ASHA) Both A & B