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https://www.audiologyonline.com/audiology-ceus/course/improving-patient-experience-through-hearing-30204
Improving the Patient Experience Through the Hearing Aid Trial
This course will focus on incorporating hearing aid trials into the hearing aid consultation process, based on data from a system-wide initiative to enhance the audiology patient experience at University Hospitals Medical Center. The data demonstrates how the utilization of trials prior to hearing aid purchase reduced the number of tested-not-fit patients, and elevated the first fit hearing aid experience. In addition, trials resulted in higher technology fittings, increased purchase rate, reduced return rates, and higher patient satisfaction.
auditory, textual, visual
129
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AudiologyOnline
www.audiologyonline.com
Improving the Patient Experience Through the Hearing Aid Trial
This course will focus on incorporating hearing aid trials into the hearing aid consultation process, based on data from a system-wide initiative to enhance the audiology patient experience at University Hospitals Medical Center. The data demonstrates how the utilization of trials prior to hearing aid purchase reduced the number of tested-not-fit patients, and elevated the first fit hearing aid experience. In addition, trials resulted in higher technology fittings, increased purchase rate, reduced return rates, and higher patient satisfaction.
30204
Online
PT60M
Improving the Patient Experience Through the Hearing Aid Trial
Presented by Gail Murray, PhD, Sarah Curtis, AuD, Kelsey Krueger, AuD
Course: #30204Level: Intermediate1 Hour
AAA/0.1 Intermediate; ACAud/1.0; AHIP/1.0; ASHA/0.1 Intermediate, Professional; BAA/1.0; CAA/1.0; Calif SLPAB/1.0; Calif. HADB/1.0 Hearing Aid Related; IACET/0.1; IHS/1.0; Kansas, LTS-S0035/1.0; NZAS/1.0; SAC/1.0; TX TDLR/1.0 Non-manufacturer, TX-142-18-132
This course will focus on incorporating hearing aid trials into the hearing aid consultation process, based on data from a system-wide initiative to enhance the audiology patient experience at University Hospitals Medical Center. The data demonstrates how the utilization of trials prior to hearing aid purchase reduced the number of tested-not-fit patients, and elevated the first fit hearing aid experience. In addition, trials resulted in higher technology fittings, increased purchase rate, reduced return rates, and higher patient satisfaction.