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“Getting in “Sync” with Your Patients via Telehealth” Part III: Successfully Implementing Teleaudiology - Lessons Learned from the Field

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1.  What was the NPS survey score for those patients who experienced TeleHear during a consult? 8.4 7.6 9.3 10

2.  What is a factor to consider when insurance is involved in telehealth? Asynchronous vs synchronous visits Authorization to provide telehealth services in the contract Audiologist must be credentialed and enrolled with the plan All of the above

3.  What is not required to perform telehealth services Tripod lighting system Internet HIPAA compliant software Patient Consent

4.  The average hearing health care practice needs how much per patient hour to be profitable? 165 225 275 140

5.  Which of the following is NOT a benefit of using of telehealth? Better patient satisfaction Schedule optimization Clinic profitability Patient inconvenience