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Do You Have Suggestions for Cost Saving Tips for Practice and Office Management?

Lance Brown, John Berry, Tom Crisman, Chris Nash

December 1, 2016

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Question

Do you have suggestions for cost saving tips for practice and office management?

Answer

Lance Brown: Since our foundation in 2012, Audiology Systems have expanded its portfolio and introduced solutions to help audiologists and hearing care providers streamline their workflow. With the right tools in place, practices can smoothly transition to an EMR ready practice. Our Software Integration Group (SIG) services ensure that audiologists and hearing care professionals have a better workflow, data security and the optimum PC experience. We will soon be launching a solution that will allow users to install Noah, OTOsuite and hearing aid software themselves with a single click—so contact to your local sales and service to stay up-to-date!

John Berry:  Having a “one-stop” service provider for all makes and models of equipment is a huge time-saver for audiologists and hearing care professionals because it eliminates the need to call anyone else for service and calibration. At Audiology Systems, our calibration services are not limited to Otometrics products. Read more in our most recent interview.

Tom Crisman: Audiology Systems Care Plans are designed to provide extra protection for your equipment: from the time you purchase, to installation and maintenance, and can even include education and training. The Care Plans give you access to our team of highly-skilled service professionals, audiologists and customer support staff and helps you beat the high costs of unexpected repairs. Our care plans are available for both new purchases and existing equipment.

Chris Nash: Take advantage of loaner programs. To ensure uninterrupted patient care as we are servicing your equipment, our loaner program is available as a rental or as part of the benefits of purchasing a Care Plan. Read more about Audiology Systems services at audiologysystems.com/services or the Audiology Systems Expo Page on AudiologyOnline.


lance brown

Lance Brown

Lance Brown, Director of Software Integration Group (SIG) Services, is part of the Key Accounts and Business Development team at Audiology Systems. With his twenty-five 25 years of experience in the field, he identified the need for an advanced level of support when equipment began to migrate into the computer age.  Identifying this need, he developed SIG to support customers’ computer needs and bridge that gap between clinician and I.T. support.  Prior to this assignment, Brown helped develop the Audiology Tele-Health platform, served as President of NASED, and was the regional manager in the mid-south of an equipment distributor.  


john berry

John Berry

John Berry, Regional Service Manager at Audiology Systems, has decades of experience in the hearing instrumentation industry. He joined Audiology Systems as a service technician when the company was founded in 2012, and was later promoted to a supervisory role. He works closely with Tom Crisman, North American Service Solutions Director Scott Schulz, and Regional Director Eileen Kosowicz to support the needs of customers in the Central US regions. As Regional Service Supervisor, Berry is responsible for the supervision of the regional field service team who provides installation, service, calibration and repair of all products at customer sites in Indiana, Kentucky, Michigan, Ohio, Tennessee, West Virginia, Alabama, Georgia, and Florida.


tom crisman

Tom Crisman

Tom Crisman, Regional Service Manager at Audiology Systems, has more than 20 years of experience in the hearing care industry. He joined Audiology Systems as a service technician when the company was founded in 2012, and was later promoted to a supervisory role. He work closely with John Berry, North American Service Solutions Director Scott Schulz, and Regional Director Eileen Kosowicz to support the needs of customers in the Central US regions. As Regional Service Manager, Crisman is responsible for the supervision of the regional field service team who provides installation, service, calibration and repair of all products at customer sites in the Dakotas, Iowa, Illinois, Kansas, Missouri, Nebraska, Wisconsin and Minnesota.


chris nash

Chris Nash

Chris Nash, Regional Service Manager at Audiology Systems, has decades of experience in the hearing instrumentation industry. He work closely with Robert Gray, North American Service Solutions Director Scott Schulz, and Regional Director John Buswold to support the needs of customers in the Western US regions.As Regional Service Supervisor, Nash is responsible for the supervision of the regional field service team who provides installation, service, calibration and repair of all products at customer sites in Alaska, Hawaii,Colorado, Idaho, Montana, Oregon, Utah, Washington and Wyoming.


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