This course focuses on how language barriers impact access and quality of healthcare. It reviews the difficulties non-English speaking patients encounter when navigating the healthcare system and how that may impact the quality of services they receive. It also provides an overview of current trends in the use of professional interpreters, common errors interpreters make (professionals and ad-hocs), as well as parts of the message that generally do not get interpreted. Last it highlights the benefits of language concordance between the healthcare provider and the patient and lists some recommendations for clinicians working non-English speaking patients with special focus on the Spanish speaking population.
Course created on August 17, 2022
View this Course on Demand
- After this course, participants will be able to list the linguistic aspects targeted in the National CLAS Standards.
- After this course, participants will be able to list common interpreting errors that may occur during the clinical encounter.
- After this course, participants will be able to list three recommendations when working with interpreters and list the benefits of language concordance between the provider and the patient during the clinical encounter.
|5-15 Minutes||Objectives & Agenda, Latino Population, HL in the Latino Population, CLAS Standards, Healthy People 2030 Initiative|
|15-30 Minutes||Review of current literature: National Estimates of ProfessionalInterpreters Use, Preoperative Consent for Patients with Limited English Proficiency|
|30-40 Minutes||Inaccurate Language Interpretation and Its Clinical Significance in Medical Encounters of Spanish Speaking Patients, Missed Opportunities to Build Rapport|
|40-45 Minutes||Patient Experience, Factors in Client-Clinician Interaction That Influence Hearing Aid Adoption,|
|45-50 Minutes||A Systematic Review of the Impact of Patient-Physician non-English Language Concordance on Quality of Care and Outcomes|
|50-55 Minutes||Recommendations, Changing the perspective: FromDeficiency to Preference|
Alejandra Ullauri, AuD, MPH is a bilingual audiologist practicing in Chicago, IL. She is the director of Chicago Hearing Care and the founder of Audiology En Español (AEE). AEE is an educational platform that teaches medical Spanish for audiologists. Dr. Ullauri is also the author of Audiology Services in Diverse Communities, a book that provides audiologists working with Spanish speaking with a compilation of available assessment tools in Spanish. Dr. Ullauri holds the following certifications from the American Board of Audiology: CISC and CH-AP.
Sponsor Disclosure: This Course is presented by AudiologyOnline, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
Login and logout times will be recorded and documented.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a AudiologyOnline member. Participants must complete the entire course; partial credit is not allowed.
AudiologyOnline is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email firstname.lastname@example.org. We will review your request and respond in a timely manner.
Visit our Contact us page or give us a call if you have questions.
American Academy of Audiology
AudiologyOnline is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of 0.1 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.
Australian College of Audiology
AudiologyOnline courses are approved for Continuing Education Points by the Australian College of Audiology. Automatic ACAud Approval Number 20000. This course is offered for 1 CEP.
Association of Hearing Instrument Practitioners of Ontario
The Association of Hearing Instrument Practitioners of Ontario (AHIP) represents and guide its members in their practice which include, the testing and selecting, fitting and dispensing hearing instruments and associated devices in the best interest of the hard of hearing of Ontario. Audiology Online is an approved provider of approved educational activities for AHIP Members. One hour of coursework equals 1 Continuing Education Unit (CEU).
American Speech-Language-Hearing Assn.
0.1 ASHA CEUs
British Academy of Audiology
This course has been accredited with 1 CPD point/s by the British Academy of Audiology.
Canadian Academy of Audiology
The Canadian Academy of Audiology (CAA) supports and assists its members in the attainment of continuing education towards an individual professional development plan as required by their Provincial Regulatory Colleges and Provincial Associations. Audiology Online is an approved provider of educational activities for CAA members. Each hour of activity may be counted as one Continuous Learning Activity Credit (or equivalent) as allowed by the applicable regulatory college or association.
California Speech-Language Pathology & Audiology Board
AudiologyOnline.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 267. This course may meet the requirements for 1 hours of continuing education credit for audiologists as required by the California Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml
California Hearing Aid Dispensers Bureau
International Association for Continuing Education and Training
continued, LLC, DBA AudiologyOnline, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
International Hearing Society
This program is approved by the International Hearing Society and its educational committee, the International Institute for Hearing Instruments Studies. To learn more about earning IHS CE Credit, click here.
Kansas Department for Aging and Disability Services
Kansas Department of Health and Environment: Approved for 1 continuing education clock hours for Kansas licensed Audiologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number LTS-S0035.
New Zealand Audiological Society
This course is offered for 1.0 Continuing Education points through the New Zealand Audiological Society.
Speech-Language & Audiology Canada
Clinically certified members of Speech-Language & Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with AudiologyOnline. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.
Texas Department of Licensing and Regulation
This course is approved by the Texas Department of Licensing and Regulation for 1 contact hour(s) for Hearing Instrument Fitters and Providers. No more than 10 contact hours per renewal period may be earned from an approved online continuing education course offered by an approved continuing education sponsor. No more than 5 contact hours per renewal period may be earned from an approved continuing education course offered by an approved manufacturer continuing education sponsor.