AudiologyOnline Phone: 800-753-2160


CapTel Reconnect - December 2022

Practice Management And Professional Issues CEU Courses

Filter:
State Requirement Info

198 courses found


Decoding the New Hearing Device Services: Real-World Applications, in partnership with the American Academy of Audiology
American Academy of Audiology CEU courses
Presented by Annette A. Burton, AuD, CCC-A, Erin L. Miller, AuD, DFAAA
Live WebinarWed, Jan 21, 2026 at 12:00 pm EST
Course: #41425Level: Intermediate2 Hours
Beginning January 1, 2026, audiologists will have access to the comprehensive hearing device services code set, which encompasses six essential components of care: candidacy determination, hearing aid selection, fitting, post-fitting follow-up, device verification, and supplemental device fitting. Presenters will share first-hand insights into the development of these codes, explain the underlying structure, provide practical guidance and scenario examples to support successful implementation in audiology practice.

Transformative Communication
AudiologyOnline CEU courses
Presented by Robin Arthur, PsyD
Recorded Webinar
Course: #41410Level: Introductory1.5 Hours
This course explores transformative communication in healthcare and leadership, contrasting it with transactional approaches. It covers communication barriers and application of the CONNECT model. It also includes evidence-based strategies for emotional regulation, respect, and validation, to foster trust and improve outcomes in challenging interactions. The focus is on developing practical skills to enhance collaboration and psychological safety in daily clinical and leadership practice in hearing healthcare settings.

A Comprehensive Approach to Stress Management and Enhancing Well-Being
AudiologyOnline CEU courses
Presented by Robin Arthur, PsyD
Recorded Webinar
Course: #41409Level: Introductory2 Hours
Designed for hearing healthcare providers and leaders, this course explores the physiology of stress, its chronic effects on health and performance, and the realities of workplace strain. The content translates science into practice with clear distinctions between adaptive and maladaptive stress, case stories from clinical settings, and actionable tactics such as mindful breathing, movement, and lifestyle foundations. Participants map personal stressors, experiment with rapid regulation tools, and examine habits that restore sleep, focus, and emotional balance. The emphasis is on practical, evidence-informed approaches that cultivate resilience, grounded presence, and better patient care.

Bridging the Cultural Gaps: Addressing Socioeconomic Diversity in Patient Care, in partnership with the American Academy of Audiology
American Academy of Audiology CEU courses
Presented by Laurel Gregory, MA, FAAA, Judy Huch, AuD
Recorded Webinar
Course: #40884Level: Introductory1 Hour
In hearing healthcare, cultural competence is essential for building meaningful relationships with patients from diverse backgrounds. This presentation focuses on the impact of the culture of poverty on patient interactions, exploring how socioeconomic factors shape communication, trust, and decision-making in clinical settings.

Change Management in Healthcare
AudiologyOnline CEU courses
Presented by Robin Arthur, PsyD
Recorded Webinar
Course: #41435Level: Introductory1.5 Hours
This course equips hearing healthcare professionals with key change management models to navigate transformations at individual, organizational, and system levels. It emphasizes application of these frameworks to tackle challenges like reducing readmissions. It also highlights the critical role of psychological safety and the ABCs of Change (Awareness, Buy-In, Competence, Support) to foster sustained adoption of change in dynamic healthcare settings.

Introducing the New Synchrony Pay Monthly
CareCredit & Synchrony CEU courses
Presented by Jonathan Sanchez
Live WebinarTue, Feb 17, 2026 at 3:00 pm EST
Course: #41666Level: Introductory0.5 Hours
Jonathan Sanchez discusses how Synchrony Pay Monthly, together with the CareCredit credit card, bring more financing options to patients to help empower them to move forward with recommended care. He also discusses how easy it is to get started and adding another tool to your practice.

2026 Industry Roundtable
AudiologyOnline CEU courses
Presented by Christopher Spankovich, AuD, PhD, MPH, Dave Fabry, PhD, Edmund Farrar, Jessica Lawley, BA, John Pumford, AuD, Tammara Stender, AuD, Brian Taylor, AuD
Live WebinarFri, Feb 20, 2026 at 10:00 am EST
Course: #41556Level: Intermediate2 Hours
This course brings together several experts from leading companies in hearing care as part of the 2026 AudiologyOnline Industry Innovations Summit. A wide range of products and services are discussed along with their supporting evidence. Insight into innovations and trends in the hearing care market is also provided in this lively roundtable forum moderated by Dr. Christopher Spankovich, with a distinguished panel of presenters from Audioscan, CaptionCall, CareCredit & Synchrony, OtoHealth, ReSound, Signia, and Starkey.

Emotional Intelligence in Healthcare: Driving High-Quality Care and Team Performance
AudiologyOnline CEU courses
Presented by Robin Arthur, PsyD
Recorded Webinar
Course: #41428Level: Introductory1.5 Hours
No CEUs/Hours Offered
This course moves beyond technical skills to explore the critical impact of emotional intelligence (EI) on hearing healthcare professionals. It covers the five core domains of EI and how they directly influence patient outcomes, team collaboration, and stress resilience. In addition, evidence-based strategies are presented to enable course participants to enhance their own EI, improve clinical effectiveness, and enhance leadership capabilities in busy hearing healthcare settings.

Patient Safety in Hearing Healthcare: Preventing Errors and Building Trust
Starkey CEU courses
Presented by Natalie Hein, AuD
Recorded Webinar
Course: #41392Level: Intermediate1 Hour
Medical errors remain a leading cause of preventable harm, accounting for over 250,000 deaths annually in the U.S. and more than 43 million errors worldwide. While hearing healthcare is often viewed as a lower-risk field, errors still occur and even small mistakes can significantly impact patient outcomes. Communication breakdowns are the most frequent cause of medical errors, and patients with hearing loss face an even greater risk of miscommunication. This course will explore common errors in hearing healthcare and provide strategies to prevent, monitor, and respond to them, ultimately raising the standard of safe, effective patient care.

Inter-Professional Fall Risk Assessment Training for Audiologists and Student Clinicians, in partnership with the American Academy of Audiology
American Academy of Audiology CEU courses
Presented by Megan Majoue, AuD, CCC-A, Rebecca Callais, DrOT, OTR/L, Daina Rishiq, PhD, Alison Bevrotte, BA
Recorded Webinar
Course: #40759Level: Intermediate1 Hour
This course focuses on equipping clinicians with the knowledge and tools needed to implement fall prevention strategies in their practice, guided by the CDC’s STEADI (Stopping Elderly Accidents, Deaths, and Injuries) initiative. Through a combination of evidence-based protocols, screening tools, and practical assessment techniques, participants will be empowered to actively reduce fall risk in their patient populations.