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Ask The Experts

Q&A from the most trusted names in audiology.

How Can I Troubleshoot Shortened Battery Life?

Kevin Kouba, BBA, MBA

April 14, 2014

Is there a way I can tell if decreased battery life is a hearing aid problem or a true battery problem?   Read More

What is the Most Important Marketing Trend Now?

Sheena Oliver, AuD, MBA

April 7, 2014

What do you see at the most important marketing trend or opportunity right now, and why?   Read More

What are the New Products in Sonic’s Line Up?

Erin Reichert, MS

April 7, 2014

Are there any new products in Sonic’s line up?   Read More

When is the Best Time to Activate the ‘Training’ Feature in Hearing Aids?

Todd Ricketts, PhD, H. Gustav Mueller, PhD

March 31, 2014

With trainable hearing aids, does the research support not turning on the training feature until after the patient has had time to try the initial hearing aid settings? If the initial settings are ver...   Read More


What can be Done to Improve Speech Intelligibility on the Phone?

Jenny Nesgaard Pedersen, AuD

March 31, 2014

What can be done to improve speech intelligibility on the phone?   Read More


Who is a Candidate for the Esteem® Hearing Implant?

Liz Anderson, PhD

March 17, 2014

Who is a candidate for the Esteem® hearing implant from Envoy Medical? If a patient is a candidate, what is the process?   Read More


Does TIMS Practice Management Software Support EMR?

Tom Robbins

March 17, 2014

We are looking at practice management software for our dispensing practice. Does TIMS support EMR?   Read More

Why Don’t Some New Batteries Seem to Work?

Kevin Kouba, BBA, MBA

March 10, 2014

I always use a new battery when fitting a patient with new hearing aids. But why is it that some batteries will work as soon as I take the sticky tab off, but others are bad batteries and do not powe...   Read More

Are There Any Advances in Surgical Techniques for Bone-anchored Hearing Systems?

Ravi Sockalingam, PhD

March 10, 2014

Have there been any advances in the surgical techniques for bone-anchored hearing systems?   Read More


Are the terms 'AS' and 'AD' Considered Jargon in Report Writing?

Suzanne Younker, AuD

March 3, 2014

We know that the use of nonstandard terminology or jargon in report writing can cause confusion, and even lead to medical errors. Are the terms AD (referring to right ear) and AS (referring to left e...   Read More

What are the Guidelines for Sonic Bliss IIC?

Erin Reichert, MS

February 24, 2014

Bliss100 has an IIC available? Are there any guidelines I should follow if I am considering this for my patient?   Read More

How is it Possible to Stream Audio Directly from the iPhone® to Hearing Aids?

Jennifer Groth

February 24, 2014

How is it possible to stream audio directly from the iPhone® to hearing aids? When will this be available for other cell phone platforms?   Read More


Why is Hearing on the Phone so Difficult?

Jim Rollins, BC-HIS

February 17, 2014

Why is hearing on the phone so difficult?   Read More


Who are Candidates for the Neuromonics Haven Product?

Curtis Amann, MBA

February 17, 2014

How does the new Haven product fit in to the Neuromonics portfolio? Who are candidates for it?   Read More

What are the New Features of Ponto Plus?

Alan Raffauf, MA

February 10, 2014

What are the new features of Ponto Plus, the latest bone anchored solution from Oticon Medical?   Read More

Can you use the Comfort Digisystem for Auditory Processing Problems?

Michelle Mattingly, AuD, CCC-A

February 10, 2014

Can you use the Comfort Digisystem for auditory processing or concentration problems?   Read More


Who Needs CaptionCall?

Jeffrey Bradford

February 7, 2014

Who needs CaptionCall?   Read More

How Can You Tell if an Ear Canal is Going to Collapse?

L. Maureen Valente, PhD

February 3, 2014

How can you tell if an ear canal is going to collapse?   Read More


What are the Benefits of TIMS Practice Management Software?

Tom Robbins

January 27, 2014

There are a few practice management software programs out there for audiologists to choose from. What are the benefits of TIMS or what makes it unique?   Read More

What Procedures Require Signed Informed Consent Forms?

Cindy Beyer, AuD

January 27, 2014

For which routine procedures would you advise getting signed informed consent forms?   Read More

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