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CapTel Reconnect - December 2022

Practice Management And Professional Issues CEU Courses

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212 courses found


Creating an Individualized Patient Experience
Phonak CEU courses
Presented by Erika Porter, AuD
Live WebinarMon, Mar 16, 2026 at 12:00 pm EDT
Course: #42984Level: Intermediate1 Hour
The way people learn about their health care options and how they access that care is changing. Participants will learn ways to show empathy and encourage social support by incorporating motivational interviewing, family-centered care, and Phonak technology and eSolutions to create a management plan that is tailored to each individual patient’s needs.

Medical Emergencies in the Audiology Practice, in partnership with the American Academy of Audiology
American Academy of Audiology CEU courses
Presented by Robert M. DiSogra, AuD
Recorded Webinar
Course: #41491Level: Intermediate1 Hour
A patient can have medical emergency at any time, in any location. As a healthcare provider, it’s your responsibility– and your staff’s responsibility - to have an emergency action plan in place for such an event. This program will review possible medical emergencies that could be encountered in an Audiology practice based on a recent survey by the author. Recommendations are made to expedite care for each emergency before first responders arrive. A list of emergency equipment to have on hand is also presented.

Infection Control: Readiness and Response for Hearing Healthcare
Starkey CEU courses
Presented by Michele Hurley, AuD, FAAA
Live WebinarTue, Mar 24, 2026 at 12:00 pm EDT
Course: #41761Level: Intermediate1 Hour
Hearing healthcare services are sought out by patients with a wide range of ages, socioeconomic status, health conditions and other factors that can impact the health of themselves and others. Hearing healthcare practices are responsible for ensuring the safety of the professional staff as well as the patients and others who enter the practice. This course will discuss the risk of infection in the hearing professionals’ workspace and risk prevention tools to develop an office infection control protocol.

Barriers to Effective and Affirming Care for Deaf and Neurodivergent Clients, in partnership with RIT/National Technical Institute for the Deaf
AudiologyOnline CEU courses
Presented by Haley Boring, MS, CCC-SLP
Live WebinarWed, Mar 25, 2026 at 12:00 pm EDT
Course: #41360Level: Introductory1 Hour
This course reviews current barriers to communication assessment and treatment impacting Deaf and hard of hearing individuals with a concurrent neurodivergent diagnosis (e.g. Autism, ADHD), and how these barriers impact our clients, communities, and the fields of speech language pathology and audiology.

Health Literacy in Practice: Effective Communication and Education
AudiologyOnline CEU courses
Presented by Kathleen D. Weissberg, OTD, OTR/L, CMDCP, CDP, CFPS, CGCS
Recorded Webinar
Course: #42983Level: Introductory1 Hour
In this course, an overview of health literacy is provided. The session reviews techniques for clear and effective communication, verbal and written communication with those from other cultures, writing and selecting easy-to-read health materials, and assessment tools to use to ensure that hearing healthcare clients understand the services provided and have the skills needed to access, understand, and use health information.

Prevention of Sexual Harassment in the Workplace for Allied Health Professionals
AudiologyOnline CEU courses
Presented by Ryan Kirk, PsyD, MSW, HSPP
Recorded WebinarAudio
Course: #42985Level: Introductory1 Hour
This compliance course for sexual harassment in the workplace equips audiologists and hearing care professionals with the essential knowledge to identify, prevent, and respond to harassment. Grounded in federal law, including Title VII and EEOC guidelines, the training covers the definitions of quid pro quo and hostile work environment, outlines employer responsibilities, and details employee rights, including protection from retaliation. Through practical examples and case studies, participants gain the skills needed to foster a safer and more respectful professional environment.

2026 Industry Roundtable
AudiologyOnline CEU courses
Presented by Christopher Spankovich, AuD, PhD, MPH, Dave Fabry, PhD, Lauren Fettig, Edmund Farrar, Jessica Lawley, BA, John Pumford, AuD, Tammara Stender, AuD, Brian Taylor, AuD
Recorded Webinar
Course: #41556Level: Intermediate2 Hours
This course brings together several experts from leading companies in hearing care as part of the 2026 AudiologyOnline Industry Innovations Summit. A wide range of products and services are discussed along with their supporting evidence. Insight into innovations and trends in the hearing care market is also provided in this lively roundtable forum moderated by Dr. Christopher Spankovich, with a distinguished panel of presenters from Audioscan, CaptionCall, CareCredit & Synchrony, OtoHealth, ReSound, Signia, and Starkey.

Introducing the New Synchrony Pay Monthly
CareCredit & Synchrony CEU courses
Presented by Jonathan Sanchez, Jessica Lawley
Recorded Webinar
Course: #41666Level: Introductory0.5 Hours
Jonathan Sanchez discusses how Synchrony Pay Monthly, together with the CareCredit credit card, bring more financing options to patients to help empower them to move forward with recommended care. He also discusses how easy it is to get started and adding another tool to your practice.

Let’s Talk Money
CareCredit & Synchrony CEU courses
Presented by Melissa Carnes Rose, AuD
Recorded Webinar
Course: #41665Level: Introductory0.5 Hours
Melissa Carnes Rose, AuD shares how hearing healthcare practitioners can shift the discussion of cost and payment options with patients to a team member, similar to the process in dentistry, optometry, audiology and even veterinary medicine. She will discuss how to create a process where the clinical care and the cost conversations are aligned but separated.

When the Dentist Becomes the Patient: Hearing Protection, Leadership, and Lessons for Private Practice HCPs
CareCredit & Synchrony CEU courses
Presented by Blaise Delfino, MS, HIS, Jamie Myers Hand, AuD, Michael Walker, DDS
Recorded Webinar
Course: #41610Level: Intermediate1 Hour
Blaise Delfino, MS-HIS features Michael Walker, DDS to discuss what happens when a dentist becomes a hearing patient. They discuss occupational noise risks in dentistry, solutions, and how to implement strategies borrowed from dentistry to help hearing practices.